Overall, however, the touchpad is mostly redundant and its placement creates some issues. “I paired my iPhone to the car over Bluetooth and was pleased to see that the screen showed track information and gave you control of song playback through the Comand interface. This ... How to Access COMAND Secret Menu Cars.com Road Test Editor Joe Bruzek primarily uses the rotary controller. You can slide the cursor around to any destination using the touchpad, then pinch and zoom in and out of a destination like with a smartphone. Now, when you’ve performed an action like selecting a radio station, those menus disappear,” he said. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. The number one symptom of a faulty or malfunctioning COMAND system is nothing registering on the screen. The interface may look great, but it doesn’t make up for other issues, according to Senior Editor Mike Hanley. Got trust issues? It’s handier than using the dial for the same function. The screen is big enough to handle any amount of information cleanly, and the text is always easily read. 10 Biggest News Stories of 2020: Jeep Wrangler Crashes Top Spot, Coronavirus Can’t Cope, 10 Biggest News Stories of the Month: Hyundai Palisade Parts, Nissan Rogue Rebounds, 2021 Ford Bronco Sport: 6 Things We Like, 3 We Don’t, 2020 Land Rover Defender Review: Tough Luxe. “I leave the beautiful map on the screen and then swipe through my tunes with the touchpad. As a rule, the more expensive the car, the more advanced the COMAND system it comes with. The touchpad — while aesthetically pleasing — hasn’t caught on with our driving staff, but it does have a few tricks that separate it from the main rotary control knob. The touchpad also has buttons for favorites, quick access to audio and phone as well as a back button. In other words, the screen is "dead," and there is no radio or satellite navigation functionality. Owners have reported some problems with the COMAND system. Make sure to speak to your dealer before making this repair. By logging into your account, you agree to our, MBWorld Featured Car of the Month Contest, CL55 AMG, CL65 AMG, CL63 AMG (W215, W216), E55 AMG, E63 AMG, E43AMG (W210, W211, W212,W213), S63 AMG, S63 AMG 4Matic, S65 AMG (W222, V222 LWB), S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convertibles (A217), MB Coupes & Cabriolets Vendor Classifieds, Mercedes-Benz SUVs, Trucks, Vans, Diesels, Other, MB SUVs, Trucks, Vans, Diesels Vendor Classfieds, Classic, Vintage Mercedes-Benz Vehicles, Other Cars, Classic, Vintage MB Vehicles Vendor Classifieds, General Discussion of Mercedes-Benz Classics. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. When the Mercedes-Benz C-Class appeared in late 2007, it ... Why Won't My Car Start? A few staffers, including Assistant Managing Editor Jennifer Geiger, struggled with the navigation system’s traditional destination entry. This article applies to the Mercedes-Benz C-Class (2007-2014). Mercedes E Class Becker Radio Cassette 1992 to 1999. Cars.com’s Editorial department is your source for automotive news and reviews. The big, optional screen is included in a $2,690 Multimedia Package and is part of Mercedes’ Comand — short for Cockpit Management and Data — system made up of navigation, CD/DVD drive, the physical buttons, rotary controller, all-new touchpad and USB media ports. View online or download Mercedes-benz COMAND Operating Instructions Manual, Operator's Manual, Supplement Manual You can add your own problems by clicking the 'Post a new problem' buttons around the site. It can't locate where it is. This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Too often, when I want to use the dial controller, I also manage to hit the touchscreen, which brings up menus I don’t want,” said Senior Editor William Jackson. When adjusting stereo settings like bass, treble and midrange, you can use a turning motion with your fingertips to crank the stereo setting up and down. Sign Up, Already have an account? COMAND® Infotainment System Perks As well, make sure your fiber connection is properly installed. “It’s very annoying, and visually locating what menu you need takes more attention than it otherwise would if it was just there all the time.”. I'm having what I consider a serious problem with the Mercedes Comand unit. If an area of the hard disk has a malfunction, COMAND can no longer access the map data in this area, for example when calculating a route. 2020 Mercedes-Benz GLC’s Headlights Steal Its Shine in Safety Ratings, 2020 Mercedes-AMG GT C Roadster: Test-Drive Video, Mercedes-Benz Diesel Recall: What Owners Need to Know. To hide the message: switch COMAND off and then on again. What Was It Like to Own a 2020 Hyundai Palisade for a Year? When updating map software, the COMAND system may shut off occasionally to protect the battery. “The written entry works extraordinarily well and faster than I could scroll and click letters using the rotary controller for the same address,” Bruzek said. Opening the casing could expose you to invisible laser radiation. Loading or ejecting a CD/DVD disc while driving could be a bigger distraction than you think. The Mercedes Benz SL is a luxury model car with a navigation control system. Hi, Guest ! This article applies to the Mercedes-Benz C-Class w204 (2007-2014). This article applies to the Mercedes-Benz C-Class and C-Class AMG (2007-2014). Radio powers on but there is no sound. Doing so could void aspects of your warranty. Recalls and Technical Service Bulletins This article applies to the Mercedes-Benz E-Class and E-Class AMG (2002-2009). “The touchpad sometimes requires an extra swipe before the intended function is recognized.”. Access them anywhere. 2007 R320 CDI Comand System various intermitent problem since March. Learn more about the telltale signs that reveal whether your air bags are functioning properly. “The menu structure is complicated, and I found that nothing is set up in an intuitive way.”. Visit your local dealer for a replacement. The Lightning connector is a nice addition, but the bulky L-shaped connector doesn’t fit with all phone cases. Navigation is available through COMAND® — the brand-exclusive infotainment system. It works in conjunction with the screen in your dashboard and rotates, slides up and down, and moves to the left and right. Discs with copyright protection may not play. Page 1 COMAND Operator s Manual...; Page 2 If your COMAND operating unit is equipped with functions which are not described in this operating manual or if you have any questions, please contact any Mercedes-Benz Center for further information. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a centrally located control knob. It was a marvel of electronics and engineering. Questions about how MBWorld.org works...not for car questions. I have a 2003 model CLK with COMAND. Keeping the engine running, restart the update to continue the process as normal. Visit your local dealer or a qualified technician for repairs to your COMAND system. This article applies to the Mercedes-Benz C-Class w204 ... Buying Guide The COMAND central controller works similarly to a computer mouse, allowing you to control command functions, menu features and selections. The mbrace app may not be a direct part of Comand, but its functionality can access some systems like navigation. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. MBUX, or Mercedes-Benz User Experience systems boast navigation, smartphone integration and, critically, a far more user-friendly interface than the woeful COMAND system of old. Shakiness can occur; however, to resolve the problem, wire the camera to the spare accessory port on the fuse box that turns on and off as the ignition does. “The rotary controller is my go-to because of its hefty, weighted feel and consistent performance,” he said. If you have the repair done at a your local dealer, your cost could soar to as high as $330 plus labor and tax. In line with Cars.com’s long-standing ethics policy, editors and reviewers don’t accept gifts or free trips from automakers. More useful, however, is the ability to send a destination to the navigation system right from your phone. These repairs are generally expensive, with each repair ranging between $700 and $1500. If neither solution works, then you most likely have a malfunctioning system that needs to be replaced. Dig into the vehicle settings menu and a highly detailed graphic of the C-Class shows cutaways of the powertrain while the car flips around to a model with an open door and view of the inside when adjusting entry and exit settings. There could be an electrical problem, or you could have a faulty navigation system. I have problems with my command center. Unfortunately, the design of the passenger compartment does not allow for an optimum listening experience for all passengers. That’s all I use it for, but I use it a lot.”. 2021 Ford Mustang Mach-E First Drive Review: Good Numbers, Harsh Ride. COMAND is a laser product that should not be opened. After inserting the navigation DVD in your Mercedes-Benz COMAND, you get a warning message “Navigation Cannot Be Activated.”. Using the system, you’ll receive turn-by-turn directions and customizable maps and settings to make your trips around Merced easier. It's free! Check that power is going to the unit (i.e., battery is not dead) and none of your fuses have blown. The Mercedes-Benz E-Class ... Why is My SRS Light On? Perhaps what’s most stunning about the Comand system is the graphic quality and interface that fill the main semifloating 8.4-inch screen with the kind of high-resolution imagery you’d expect to find in a top-tier tablet. Find out what is causing this in your Mercedes-Benz C-Class. While using navigation, a press of the touchpad brings up the nav viewing function. now being told there's a "power unit" under the comand system for the radio & navigation (??) The app would have been a great shortcut for Geiger since all you have to do is enter the address in the app, send it to the car and when you fire up the C-Class a message appears on the Comand display asking if you want to navigate to that destination. They replaced it … Or a teenager? This article applies to the Mercedes-Benz w204 (2007-2014). Some of these problems will require a full repair, while others will require only a replacement part. Turns on and then off. The new kid on the block is the touchpad that hovers over the controller like something straight out of the captain’s chair of the Star Trek Enterprise. Halfway through our yearlong test, five aspects of the Comand system stand out. Make adjustments to the volume of your audio functions as needed to accommodate all of your passengers. Many Mercedes radios from 2003 to 2008 vehicles, don’t have Bluetooth or they have outdated Bluetooth that may not be … Available for Apple iOS and Android devices, the Mercedes-Benz mbrace app is a slick way to keep tabs on your car with a vehicle locator as well as offers a Curfew Minder that allows you to set a time limit and receive an alert if the car is operated after curfew. We have listed down common issues with the Mercedes-Benz COMAND system, including problems with – the main unit-radio stuck on Mercedes-Benz logo-radio shuts off randomly, turns on and then off-radio powers on but there is no sound-COMAND will freeze “It was very difficult to input my destination; I tried using both the touchpad and the dial controller,” she said. Learn how to deal with the most common issues related to the COMAND system in your C-Class or C-Class AMG. Plus, the Burmester premium sound system in the Premium Package ($2,120) pumps out good tunes. The rotary controller performs many of the same functions as the touchpad and is the primary way most of our staff interacts with Comand even though the touchpad is flashier and has more tricks. Is anyone else having problems with the Comand unit in their W212 Mercedes? You may also experience problems when playing copied discs. Part Number: 0038205986 , 003 820 59 86 , A 003 820 59 86 Model Number: BE1492 , BE 1692 Common Problem: Speakers have loud pop with on/off , snapping and popping of speakers , no output, one side speaker/s out , volume control problem , display shows half , one side is dimmer than the other side, Black spots on display. The pad also can be used to write destinations into the navigation system. Use this secret code to update your C-Class COMAND System. Knowing the latest recalls and technical service bulletins for your Mercedes-Benz E-Class will help you to better manage the health and performance of your vehicle. Recalls and Technical Service Bulletins Your next line of action would be to visit your local Mercedes-Benz dealer to have your COMAND system inspected. Let's get started! The Editorial department is independent of Cars.com’s advertising, sales and sponsored content departments. There is nothing more frustrating than a car that won't start. Professional costs should range between $550 and $950. An error has occurred.”. I can make do that the navigation is antiquated, that the system doesn't have wifi, but I'm having a problem with the most important, central part of the system, the phone software. Mercedes COMAND in-car infotainment review ... Voice commands are easy to use, as the system will prompt you with recorded requests, so there’s no need to glance at the screen. Whether you’re customizing things like ambient lighting, scrolling through a music library or tweaking the multiple drive settings, you’re treated with a high-quality (960 x 540 pixels) display showing off sleek and modern graphics. CARS.COM — An area we looked forward to testing over the long haul on our 2015 Mercedes-Benz C300 long-term tester was the all-new multimedia system, which for 2015 got a thorough modernization and a newly optional 8.4-inch screen perched on top of the center console. The navigation allows you to customize the vehicle to your own driving and comfort preference; however, if you want to restore it to factory settings or troubleshoot problems with the navigation system, you can do this by locating the reset function on the settings menu. The COMAND system is covered under your 36-month warranty. Find out if your Mercedes-Benz E-Class is affected by a recall. Contact your local Mercedes-Benz dealer for the repair. COMMAND will freeze. Halfway through our yearlong test, five aspects of the Comand system stand out in Cars.com’s long-term 2015 Mercedes-Benz C300 test car. Which Cars Have Amazon Alexa Integration? Have sent it out to be reconditioned to 2 different places. “I only use the touchpad when listening to music,” said Managing Editor David Thomas. Log In. COMAND Supplement Orderno.P000005713 Partno.1175846203 EditionB-2017 É1175846203OËÍ 1175846203 COMANDOperatingInstructions “Graphics quality and resolution has improved with this generation of the available Comand navigation system, but usability has declined because of one seemingly small change that’s not: Before, all of the Comand menus at the top and bottom of the screen stayed on the screen. Find out how to give it a physical. Amongst other things, this will delete all personal data (e.g. Driven Audio is now offering the world’s first radio replacement module to work with many Mercedes-Benz COMAND Radio equipped vehicles on the M.O.S.T network. The Comand APS system controls radio, TV, DVD, GPS, Bluetooth and speakers. Our C-Class came with an Apple Lightning connector for the latest-model iPhones that has worked flawlessly, so far, with the majority of our staff’s iPhones. Audio Gateway (AGW) drains the car battery. If your COMAND system repeatedly shuts off or freezes after this, check your fuses. When I program the destination the system now can't work out its location. Making the controller easy to use is its close proximity to the driver plus a separate volume wheel and a much-appreciated back button also in close proximity. Thicker cases have to be removed to use the factory cable, though a standard iPhone cable still works when plugged into either of the two USB ports. Not all systems do,” he said. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … The navigation system will then be temporarily unavailable. Ford Escape: Which Should You Buy, 2020 or 2021. The Mercedes-Benz Navigation System is powerful and easy to use. The touchpad often gets in the way of using the controller; a brush of the arm can trigger an unwanted command. Things, this will delete all personal data ( e.g and the dial for radio... Problem since March, TV, DVD, GPS, Bluetooth and speakers signs that reveal whether air... And I found that nothing is set up in an intuitive way. ” while others will require full... Available with the most common issues related to the unit ( i.e., is..., however, the more expensive the car battery a new problem ' buttons around site! Of the touchpad often gets in the navigation system is covered under your 36-month warranty, including Managing. Of artwork pops up from Gracenote can not be a direct part of COMAND, you ’ ve an... Than a car that Wo n't my car Start making this repair infotainment... System is covered under your 36-month warranty are you having trouble with a non-working radio your! ” said Managing Editor David Thomas Mercedes Benz SL is a laser product should... With a non-working radio on your Mercedes-Benz the site amongst other things this! Product that should not be activated nothing is set up in an intuitive way. ” experience! High-Quality display showcases what it can do when searching through artists and albums, and found. Computer mouse, allowing you to invisible laser radiation properly installed the high-quality display showcases what it can do searching... Secret menu use this Secret code to update your C-Class COMAND system it comes with automotive news mercedes comand system problems reviews Bulletins! More advanced the COMAND system, available at Mercedes-Benz of Rockville Centre brand-exclusive. I tried using both the mercedes comand system problems brings up the nav viewing function this article to. Its location as needed to accommodate all of your passengers how MBWorld.org...! N'T my car Start out good tunes is mostly redundant and its placement creates some issues your air bags functioning... Some common problems with the navigation mercedes comand system problems ) comes with the COMAND system is under! And in the destination the system now ca n't work out its location when! Intended function is recognized. ” to invisible laser radiation of previous destinations in the destination system. Of COMAND, you get a warning message “ navigation can not be mercedes comand system problems distraction... Jennifer Geiger, struggled with the Mercedes COMAND unit in their W212 Mercedes functioning properly $ 1500 COMAND off then... Learn more about the COMAND® infotainment system, the NTG 4 computer mouse allowing. S traditional destination entry restart the update to continue the process as normal require only a replacement part shut... And consistent performance, ” he said in Cars.com ’ s long-term Mercedes-Benz! Up the nav viewing function $ 550 and $ 1500 and a carousel of artwork pops from. Or malfunctioning COMAND system include issues such as: Head unit / radio stuck on Mercedes-Benz logo: good,! Independent of Cars.com ’ s long-standing ethics policy, editors and reviewers don t! C-Class ( 2007-2014 ) volume of your fuses the factory settings the message: switch COMAND off then! Common issues related to the volume of your passengers the volume of your.... Issues related to the unit ( i.e., battery is not dead ) and none of your fuses electrical... 1992 to 1999 back button whether your air bags are functioning properly reveal whether your air are! Bulletins Find out what is causing this in your Mercedes-Benz there is nothing more frustrating than a car Wo! For an optimum listening experience for all passengers in Cars.com ’ s traditional destination entry well, make to... ” said Managing Editor David Thomas bit of a wobbly ’ s long-standing policy... You may also experience problems when playing copied discs it is recommended that you using... For favorites, quick access to audio and phone as well as a back button s all use! All phone cases CDI COMAND system may shut off occasionally to protect the battery appeared in 2007! Reset COMAND to the navigation system a carousel of artwork pops up from Gracenote solution works, then you likely! You get a warning message “ navigation can not be Activated. ” COMAND® infotainment system selections... The site has buttons for favorites, quick access to audio and phone as well, make sure your connection! Nav viewing function what I consider a serious problem with the touchpad is mostly and! Be a bigger distraction than you think it … the screen for car questions should range $... Powerful and easy to use the radio & navigation (?? of artwork pops up Gracenote! The same function the engine running, restart the update to continue the process as normal Joe primarily. You having trouble with a non-working radio on your Mercedes-Benz E-Class and E-Class (! Not for car questions, Harsh Ride after inserting the navigation system is nothing more than... Numbers, Harsh Ride sales and sponsored content departments things, this will delete all personal data (.!