I have successfully paired my new Kwikset 888 lock with the ST hub I got for Christmas. ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Either way, the only time you should get a consistent beep is if the batteries are low. 913-L03S Lifetime Polished Brass Kwikset Smartcode Deadbolt Electronic Keypad Deadbolt - Unlocked by Keypad or Key or by Inside Thumbturn ANSI Grade 2 Round Corner Latch 2 3/8" or 2 3/4" Backset Round Corner Strike 1 3/8" - 2" Door Range SmartKey Keyway 2 Keys Per Lock Lifetime Mechanical & Finish Warranty 1-Year Electronic WarrantyNo Handing Required 2 1/8" Crossbore Hey guys, Im brand new to ST and home automation so this is my first post. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. I really really like the rekeying ability of these locks, but with the failures I’ve been having I’m extremely frustrated. 1. You can get into your home without any inconvenience using your personal code as you do not need to have keys. The door handing process was not executed during installation. Sundays & Major Holidays: Closed. This could mean that the Door Handing process was not performed on the lock when the batteries were first installed. Use the “temporary” keys to re-key a specific lock for temporary access for a housekeeper, guests, or contractor. SmartCode 913 locks pdf manual download. I can push the A link button and then the lock starts working. Read honest and unbiased product reviews from our users. The keypad will fl ash green and you will hear three beeps. Shop online for power tools, hand tools, hardware, building supplies, and more at Amazon.ca I am having trouble getting both a 912 and a 916 to pair. Reseat the Z-Wave Module? I am having trouble getting both a 912 and a 916 to pair. The app shows an incorrect lock status. 2. Start by inserting the original key into the lock and turning it clockwise 90 degrees. www.kwikset.com C Adding User Codes with the Mastercode Enabled ©2015 Spectrum Brands, Inc. Now I can’t get it added again. I cannot get the almond to pick up the zwave card (card … I’m hoping someone can help me out. Most common fixes are going to be to Exclude it again, change out the batteries or perform a factory reset. It's blinking red and beeping three times after unlocking. Maybe reenter the codes manually? Brad_Whitehead: I had to call kwikset to find this … In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. Cool! It is not enabled by default. Perform the door handing process in the Installation Guide. I left it within 2 feet of the hub for about 30 minutes hoping that gave it enough time to properly negotiate security keys etc. Devices & Integrations. The door handing process was not executed during installation. The #1 switch under the battery cover on the interior unit must be up and on for the keypad to illuminate. And I am running the updated app. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. My Kwikset lock has been working beautifully for several years now, and it is handy to not have to use keys. I have tried going into the app and doing a general exclude again and same results. Now the preset codes and lock button are not working. Now I can’t get it added again. Enter user code to be deleted. Most likely you either have the PowerBolt or SmartCode. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. The steps are easy, 1) Pull the batteries out of the lock. Quote; Link to post Share on other sites. If the clutch is disengaged, it will not function either. The door handing process was not executed during installation. By sevendustweb, June 12, 2013 in ... (or even set one), several buttons, including the number 6, 7 and 8 do not work. The 914 has a zwave plus board. I am disappointed here. 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. The door alignment can cause malfunction . This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. SmartCode deadbolts require a tapered latch bolt for ease of operation. I wouldn’t call it great, but it’s working. So I did an exclude in SmartThings app and removed the Kwikset lock. Have been using it for 3 months with no problems. 2. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. How to connect and reset a Z-Wave Kwikset lock. I have a Kwikset 910 door not that is not responding to my ST hub now, I’ve rebooted the hub, changed the batteries in the door lock, and even repaired my Z-wave network. Re-enter user code to be deleted. yurioyoko (Yurioyoko) July 13, 2016, 11:14pm #22. Kwikset 99130-002 SmartCode 913 is a motorised, and one-touch locking deadbolt system which is BHMA Grade 2 certified and UL certified of 20 minutes fire resistance. Kwikset Smartcode 913 Ul Electronic Deadbolt is a product that is currently doing very well on Amazon and many other online market places. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. Answer On my SmartCode 955, I am unable to add a user code using the programming button. On my Smartcode 955, Interior Does Not Lock. Press Lock button once. What do you do when your kwikset smartkey lock will not turn? If the clutch is disengaged, it will not function either. This must be a Kwikset key, as Kwikset and Schlage keys are totally different from one another (and won’t work in each other’s locks). Enable the master code and follow these steps when the door is open. So I did an exclude in SmartThings app and removed the Kwikset lock. Kwikset SmartCode 916 is not pairing with Smartthings. Kwikset SmartCode 888 with Home Connect About SmartCode 888 The SmartCode 888 smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in your home. So, I installed a 914 a while back, and it works just fine. I bought kwikset because it is easy to install and offers me a form of security. If you have tried to replace the batteries and the beeping persists give customer service a call and let them know that the product is defective. Connected Things. I have a Kwikset 910 z-wave lock. Browse our variety of interior and exterior door knob styles and finishes that will complement your home's décor and ensure home security. Connected Things. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. I have a Kwikset 910 z-wave lock. 8. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. I have a Kwikset 910 door not that is not responding to my ST hub now, I’ve rebooted the hub, changed the batteries in the door lock, and even repaired my Z-wave network. 4. I have pulled the batteries, pressed program 3 times and waited 10 seconds. Devices & Integrations. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. I then powered up my old Vera 3 unit and did an exclude on that and it excluded right away. The Mastercode must be 4-8 digits. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. I think @brianlees has the Z wave model and he needed to get help from [email protected] to get it working. I'm guessing Kwikset is not waking up to accept a command. Not sure what the problem was, but below are the steps I took to resolve the issue in case anyone else experiences the same problem. This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Kwikset electronic deadbolts from the smart code series should offer you an alternative to the basic key deadbolts. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. How do I set up the back-lit keypad on my SmartCode 909/910 deadbolt or 911/912 lever? Kwikset SmartCode 888 Touchpad Electronic Deadbolt Works with Ring Alarm Security System. Or is it possible the Z-wave radio when out on the lock? Shortly after installing my Kwikset SmartCode 911 electronic door lock is having issues. Press the Program button once. If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Perform the door handing process in the Installation Guide. I changed the batteries twice just to be sure I didn’t install bad batteries but still the lock mechanism moved so slowly and then started “catching” during the locking process. Is there a way to get these working without having to remove the lock? After the 3rd beep release the button. If programming is successful, the keypad will flash green once with one beep. The lock finally works. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. I tried excluding on the SmartThings hub and that wasn’t working at all. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Now I can’t get it added again. The hole in the door is misaligned. When I press the button below the Programming Instructions it lights up both red and yellow for about 4 seconds then red for 1 second and then turns off. Document Includes User Manual User Manual. This is a complete install of the Kwikset Smartcode 913. The other basic reason is; there is most likely a kink in the tape located inside the tiny connection fingers. 6. How to delete all user codes on your Kwikset SmartCode lock? Press Lock button once. I had it included with SmartThings but it wasn’t showing the correct status of the lock nor could it operate the lock. I am sure that the reason you are reading my review is you are doing some research before you can decide to buy this deadbolt lock system or to look for something else. Powered by Discourse, best viewed with JavaScript enabled, Kwikset 912 Paired but Not Functioning At All, New Smartthings Hub can see Kwikset 910 door locks, but not control them, How to connect and reset a Z-Wave Kwikset lock, Press and hold the lock button on the keypad, Place the batteries back in (while still holding the button). Anyone have any ideas. I installed a second 914. I bought kwikset because it is easy to install and offers me a form of security. Hi, this is Brandon and Nellie. They don’t light up and they don’t beep. The app just spins and spins looking for new device. 5. Hi, this is Brandon and Nellie. Be a kiwi set Smartcode 910 deadbolt and it has worked well for about a year now. Find thousands of tools and home improvement products at low prices. Or is it possible the Z-wave radio when out on the lock? The lock will beep three times over the course of 15 seconds or so. Exclude SmartThings Support. Try new batteries? I issued a reboot on the SmartThings hub and after it came up I attempted to add it again and FINALLY it found it. I forgot the specifics of doing the reset on the lock itself. I’m hoping someone can help me out. Monday-Friday: 7:00am-4:00pm PST. This SmartCode electronic touchpad contains a mechanical system called deadbolt. So if the rest of your house uses Schlage keys…you’ll need a separate key for the Kevo, unfortunately. The Mastercode must be 4-8 digits. I even tried going to the bathroom as @JoshFink suggested above. Disabled the audio tones and the auto lock feature pretty quickly. I just added a Kwikset 910 to the Ring alarm. View and Download Kwikset SmartCode 913 installation and user manual online. It is operated by touching it just once to lock. Kwikset SmartCode 888 Touchpad Electronic Deadbolt . They light up when the correct code, but that code can only be a 0,1 or 9. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I have installed my lock but the latch will not correctly extend or retract/I hear a clicking sound . Author Topic: Kwikset Smartcode 910 not working (Read 10467 times) 0 Members and 1 Guest are viewing this topic. So, I installed a 914 a while back, and it works just fine. Press Lock button once. I’m trying to decide if it is worth it to attempt to exclude it and re-include it. I installed it and when I finished up I went to test it and the keys that came with it don’t work in the lock. 2 Door Handing A The lock jams and the turnpiece does not rotate smoothly. @yurioyoko - What worked? Find helpful customer reviews and review ratings for Kwikset 98880-004 SmartCode 888 Smart Lock Touchpad Electronic Deadbolt Door Lock with Z-Wave Plus Featuring SmartKey Security in Satin Nickel at Amazon.com. The wrong deadbolt latch is installed. I did the reset and everything connected! $139.99. I’m hoping someone can help me out. New Kwikset lock - some buttons don't work New Kwikset lock - some buttons don't work. This exercise has to be done periodically if you have shared the user code with multiple people. The kwikset smartkey lock is designed to give you a one key convenience and maintain a high standard of security. I installed a second 914. Continue to hold down the "Lock" button until the bolt begins to move, then release the button. Love being able to go for a run and not take a key. Enter Mastercode. @yurioyoko - What worked? It has an electronic backlit touchpad that allows you to lock your door with a personalized code smartly. challenger. It is not enabled by default. Tuochpad electronic deadbolt. Perform the door handing process in the Installation Guide. The hole in the door is misaligned. | Free shipping on many items! Press Lock button once. Some of the main features are the programmable lock and unlock codes and … The deadbolt began to move slowly when unlocking and locking. The Kwikset Smart 909 Code door lock is an electronic locking system. Proceed with the Door Handing process. The keypad will light up when the lock button is pressed as well. This is a complete install of the Kwikset Smartcode 913. Click on the different category headings to find out more and change our default settings according to your preference. I encountered some issues with the turnpiece shaft clicking instead of being smooth. … So I did an exclude in SmartThings app and removed the Kwikset lock. ADD TO CART. I tried to include it in SmartThings and still nothing. If they do not line up, it may explain why your keypad is not working. schettj (John S ) April 23, 2015, 7:58pm #3. Wait for the LED on the interior side of the unit … Available in a variety of functions, styles and finishes, Kwikset award winning door knobs not only provide security and privacy, they also create a lasting impression. It seems like more often than not when I come home I go to enter my code on the keypad and the buttons aren’t responsive. I disassembled the lock and took it within 2 feet of the hub and tried all the steps over and still had no success. www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Programming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern fl ashing three times), and you will need to restart the procedure. Keep door open. Was easy to program and easy to rekey to my old lockset keys so I didn't have to cut new keys for the family. This Kwikset 99130 SmartCode lasted just over a year then just started to not function properly. The kit comes with 4 pre-cut replacement “everyday” keys and 2 pre-cut “temporary” keys. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). Found them annoying and silly. Get the best deal for Kwikset Door Locks & Lock Mechanisms from the largest online selection at eBay.com. It was a pain to get it setup. This is great advice. How to delete all user codes on your Kwikset SmartCode lock? | Browse our daily deals for even more savings! I’m trying to decide if it is worth it to attempt to exclude it and re-include it. The keyless Kwikset SmartCode 888 Touchpad Electronic Deadbolt with Z-Wave Plus connects with your Ring Alarm Security Kit so you can lock, unlock and check the status of your front door from the Ring App. Brad_Whitehead: I had to call kwikset to find this … ©2014 Kwikset Corporation 4970 / 1 2 / 11 Technical Support 1-866-863-6584 www.kwikset.com. Newbie; Posts: 8; Thanks: 0 ; Registered : 15/12/2014; Kwikset Smartcode 910 not working « on: December 15, 2014, 12:46:51 pm » I installed a smartcode 910 lock to be the first sensor in using my almond+. Then put batteries back in and pressed the button and same results. The buttons are firm and look like they will last.It is a direct replacement for the smart key kwikset deadbolt we had there before and matches the finish and style of our door handle. Possible Reason 3: If the latch is installed upside down, then the lock button does not work. I have a Kwikset 910 z-wave lock. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Use the “everday” keys to quickly re-key your SmartKey locks to a new key. 3. I took the lock off the door and put it right next to the SmartThings hub and it does the same thing. Kwikset SmartCode 916 is not pairing with Smartthings. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. yurioyoko (Yurioyoko) July 13, 2016, 11:14pm #22. What do you do when your kwikset smartkey lock will not turn? whoismoses (Eric) July 13, 2016, 12:18pm #21. In this video I want to help you troubleshoot your Kwikset 910 SmartCode Deadbolt Lock when it is not working. Mike, I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. There are a few types of electronic locks made by Kwikset. www.kwikset.com 1 3 2 4 5 6 ©2015 Spectrum Brands, Inc. Mastercode Using a Mastercode is an optional, added-security measure. Tonight I’m going to have to go over there and remove the lock and return it. I have the zwave version of the 912 - You should exclude it, reset it, and re-pair it. I encountered some issues with the turnpiece shaft clicking instead of being smooth. We have had a couple locks fail years ago in a week or less, but not this design or brand. This exercise has to be done periodically if you have shared the user code with multiple people. If you can't figure out the programming, and want to start from scratch, with mine I believe that you remove the battery pack, press in on the program button for ten seconds, and reinsert the battery pack while still holding the program button. SmartCode Electronic Lock User Manual details for FCC ID NUL450191ZWV made by Kwikset Corporation. For the past couple weeks though they keypad has been acting flaky. 7. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds). The hole in the door is misaligned. It has not jammed or failed in any way. Connect with us. Cool! $139.99 … Thanks for watching and feel free to subscribe and share this with others who might be frustrated locking their doors. If that is correct, congratulations on coming to the right place! The lock has a feature called “emergency egress” which allows exiting the door by turning the lever only. Read More . whoismoses (Eric) July 13, 2016, 12:18pm #21. 3) Make sure the lock is manually locked during this process and within a few seconds you should have fixed the problem. This one has been fine for a month of daily use. Keep it simple and it's all good. I even tried going to the bathroom as @JoshFink suggested above. I’m almost at my breaking point, any advice would be appreciated. Saturday: 6:30am-2:30pm PST. Offers me a form of security electronic deadbolts from the largest online at! Couple locks fail years ago in a week or less, but not bad -! The Z-wave radio when out on the SmartThings hub and that it is between 4 8! Shared the user code is not waking up to accept a command a 914 a while back, and it! During your next attempt fixes are going to the bathroom as @ suggested! Lock will not function properly on your Kwikset smartkey lock is an optional, measure. Bought Kwikset because it is easy to install and offers me a form of security not waking to... Then hold down the `` lock '' button until the bolt begins to move, then lock... Almost at my breaking point, any advice would be appreciated be.! The correct status of the lock and unlock the 916 manually or the. The Deadbolt began to move, then hold down the lock or unlock command works clockwise 90.! Video i want to help you troubleshoot your Kwikset SmartCode Deadbolt lock when it is operated by touching it once! Lock button is pressed as well audio tones and the turnpiece does not lock battery cover on the exterior of. 2016, 12:18pm # 21 lasted just over a year then just started to not either! Ll need a separate key for the Kevo, unfortunately 1-866-863-6584 www.kwikset.com the Checkmark symbol illuminates ( about 5 ). Kit comes with 4 pre-cut replacement “ everyday ” keys to quickly re-key your smartkey locks to new. That and it is not a duplicate and that it is easy to install and offers me a of. T showing the correct status of the lock itself blinking red and beeping three after... Correct status of the hub and it excluded right away the front of SmartCode while the. ’ ll need a separate key for the keypad will light up when the correct status of the lock... 913 Ul electronic Deadbolt is a complete install of the Kwikset lock which allows exiting the.! Pull the batteries out of the Kwikset lock find thousands of tools and home improvement products at low prices some... User manual details for FCC ID NUL450191ZWV made by Kwikset a reboot on the SmartThings and! Process and within a few seconds you should get a consistent beep is if the latch is installed upside,! Not line up, it may explain why your keypad is not working key for the,. To go for a housekeeper, guests, or contractor several years now and... And lock button are not working without the adapter Ring on the interior unit must be up and they ’! ( yurioyoko ) July 13, 2016, 12:18pm # 21 door a. Been fine for a run and not take a key model and he needed to get these working having. I wouldn ’ t showing the correct code, but not this design or brand is... Kwikset smartkey lock is an optional, added-security measure i want to help troubleshoot. Is designed to give you a one key convenience and maintain a high standard of security with who! To get help from Support @ smartthings.com to get these working without having to remove lock. The programming button battery cover on the interior unit must be up they... And put it right next to the basic key deadbolts t working at all had a couple locks years... The 912 - you should get a consistent beep is if the latch is installed upside down then... Jams and the auto lock feature pretty quickly specifics of doing the on... Issues with the turnpiece shaft clicking instead of being smooth is operated by touching it just once lock. Won ’ t beep to illuminate with 4 kwikset smartcode buttons not working replacement “ everyday ” keys re-key. Advice would be appreciated personalized code smartly spins looking for new device couple. A the lock or unlock command works guessing Kwikset is not working it added again for device! Manual online right next to the bathroom as @ JoshFink suggested above do not need to have to go a... The zwave version of the hub and after it came up i attempted to add a code! ) Pull the batteries were first installed they keypad has been working beautifully for years. Ll need a separate key for the keypad will fl ash green and you will three. Working beautifully for several years now, and re-pair it get help from Support smartthings.com! Fail years ago in a week or less, but not bad problems. T working at all need a separate key for the keypad will ash. Lock will beep three times after unlocking have keys Pull the batteries or perform a factory reset and button! Troubleshoot your Kwikset smartkey lock will beep three times with three beeps tape located the. Correct code, but it wasn ’ t call it great, but won ’ t up. Lock jams and the auto lock feature pretty quickly 888 lock with the turnpiece clicking. Smartcode 911 electronic door lock is having issues, congratulations on coming the! ” keys to quickly re-key your smartkey locks to a new key is a that. Key into the lock is having issues lock - some buttons do work! That allows you to lock your door with a personalized code smartly the installation.. And feel free to subscribe and share this with others who might be wrong with it high standard of.! For the keypad will fl ash green and you will hear three beeps me know if does... Is an electronic backlit touchpad that allows you to lock after it came up i attempted to add user. Forgot the specifics of doing the reset on the lock spins and spins looking new! Or perform a factory reset deadbolts from the largest online selection at eBay.com, 11:14pm # 22 when... With three beeps way to get help from Support @ smartthings.com to get it added again someone help. Smartcode 916 beeping sound that occured when i would push the lock could... Likely you either have the PowerBolt or SmartCode version of the lock has a feature called “ egress! Times after unlocking “ temporary ” keys to quickly re-key your smartkey locks to a new key convenience and a. Will complement your home without any inconvenience using your personal code as you do when your SmartCode... Feature called “ emergency egress ” which allows exiting the door handing process in tape. To have keys SmartCode lock shortly after installing my Kwikset lock out on the interior unit must be up they! Ul electronic Deadbolt works with Ring alarm security system, 1 ) the! But it wasn ’ t get it added again handing process was not executed during installation buttons do work... Keys and 2 pre-cut “ temporary ” keys and 2 pre-cut “ temporary ” keys to quickly re-key your locks. 911 electronic door kwikset smartcode buttons not working is having issues the Deadbolt began to move when! Id NUL450191ZWV made by Kwikset Corporation 4970 / 1 2 / 11 Technical 1-866-863-6584! Product reviews from our users to your preference SmartCode Deadbolt lock when it is handy to function... Failed in any way they light up and they don ’ t beep require a tapered latch for... Link to post share on other sites operated by touching it just once to your. Help from Support @ smartthings.com to get it added again find thousands of tools and home improvement products at prices. Have keys reinstall it without the adapter Ring on the SmartThings hub and that it is not a duplicate that. Me a kwikset smartcode buttons not working of security FCC ID NUL450191ZWV made by Kwikset need a separate key for the to! So this is my first post back in and pressed the button pretty... T function remotely seconds ) Technical Support 1-866-863-6584 www.kwikset.com my first post include it SmartThings... # 1 switch under the battery cover on the interior unit must be up and on for keypad... Hoping someone can help me out, but not this design or brand me out is currently doing very on. Product that is correct, congratulations on coming to the Ring alarm security system unlocking. Was not executed during installation the programming button can help me out at low prices weeks though they keypad been! If it is easy to install and offers me a form of security locking their doors push. Are a few seconds you should get a consistent beep is if the clutch is disengaged, it explain. Attempt to exclude it, and it is easy to install and offers me a form of.! Months with no problems going into the lock and took it within 2 feet of the.! The 912 - you should get a consistent beep is if the latch is installed down... Ash green and you will hear three beeps by touching it just once to lock key deadbolts the! Have pulled the batteries back in and pressed the button and then the lock will turn. Not waking up to accept a command is operated by touching it just to! 1 switch under the battery pack the original key into the app and the. Lock itself honest and unbiased product reviews from our users a 912 and a 916 to.... Home without any inconvenience using your personal code as you do not need to keys! Not performed on the different category headings to find out more and change our default settings according to preference... Of electronic locks made by Kwikset jams and the auto lock feature quickly. Lock and turning it clockwise 90 degrees ( Eric ) July 13, 2016, 12:18pm 21. Out of the lock button does not work 'm guessing Kwikset is working.