After "reboot" they work great again for some days before saying again not reachable. Disappointing first impression of Gledopto for me. Doesn’t seem to work, so just ignoring it for now. From several days the bulbs switch to unreachable on the app even lights on with no instructions. I have the RGB CCT controller. Press J to jump to the feed. Red circled exclamation mark in the Hue app. Thanks I did try that but no luck. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. I had hoped this would act as a form of ping to keep the controller alive. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … But no such luck. diyHue - Map. At least 5 times on one particular light. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. Make sure all of your Hue lights are turned on, then tap the Change channel button. The gledopto controller is no further than 2 meters/yards away from a hue bulb. Is there a way to flash other fw to Gledopto? Sonoff and the like don’t have this extra step. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). (Only Compatible with Philips Hue gateway.) #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Never saw that happen but you can sort of control the whites. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. Finally, you can try moving a light that does work closer to the light that doesn’t. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. Press question mark to learn the rest of the keyboard shortcuts. November 2016. You can fix this problem by switching on all the bulbs and resetting your brightness level. Running Hue 2.1.0. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. I too experience a similar behavior with my recently installed gledopto WW/CW controller. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. Placing it centrally in your home will give you the best coverage. My Hue bridge has a reserved IP, from my routers DHCP server. Related: Which Philips Hue bulbs should I buy? If you’re trying to add lights to your Hue Bridge, but it’s not finding … Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. I'm noob in HA, so not familiar yet with settigns. Yep both with 3.0.0 fail like that. If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Take the first step towards creating a connected home with your light, life’s most essential element. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. GE Link bulbs routinely become unreachable from the Hue Bridge. Visit the post for more. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. qsf. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. This can lead to the lights becoming unresponsive when using remotes, too. from 1.0.3 to 2.0.2 versions. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Think of the bridge as a sort of control center for your Hue lights. – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. This is such a pity. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. There are a few things to check to get them working again. I'll join the party and report the same unreliability and unreachable behaviour. Is it possible to import an old firmware again? There are several options to help you. Have they also already reset to factory settings. I was able to get them a little more reliable with with conbee but these controllers suck. Next, you can install additional Hue bulbs. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. I have this exact issue with them. I have to re-add them again I am afraid. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. My configuration.yaml doesn't have any hue related stuff in it. Philips should have thought of this when they designed the system. #mergeRow-gdpr fieldset label {font-weight: normal;} Overview of diyHue Compatibility. Your Bridge Can’t Find Hue Bulbs. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. Same thing happening me with hue and the controller becoming unreachable. I just can't change color/brightness etc. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. The price and ease of setup were so good, but this behavior is a deal breaker for me. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. Seems to be an issue with the newer ones. Same behaviour with the Conbee or a Hue bridge. Same problem here but with the v2 Starter Kit. They all do the same thing. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? This will give you the option to still return the actual state. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. So that was my understanding, the 2ID would pair as 2 lights. This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. There's nothing to turn it off except power-cycle. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. How do you power-cycle? There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. The learning goes without problems. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. I have a whole drawer full of them if you'd like to purchase them. Highlights. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. I then placed Philips Hue Ambiance bulbs at … Occasionally, you can get interference on the wireless channel that Zigbee is using. Meet the Gledopto smart lighting system. I also report this same behaviour. Does anybody have a similair problem? Power cycle fixes them, but only for a short period. Sadly, it’s also quite expensive. _HarmeN Member. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC Once done, your lights should all come back online. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. It would be interesting if they were to get into the sensor market. Have 4 of these, all doing the same thing. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Below we review the range of Hue bulbs and fittings. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … Is it somekind power on script to light up the strip? I left them overnight and connection was lost. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. But got same failure. If found just assign it to your room again and it should work as intended. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. Anybody having the same issue? ... Gledopto controller with Autolive 24V power supply. 4. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. Had to re-pair. Welcome to the Gledopto Reddit community. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. Gledopto folks weren’t any help with the 2ID and smartthings. I finally realized why. I just shut off device health and everything is fine now. Philips recently launched the Hue Signe. I have an older one with 2.x.x in the kitchen and that works perfectly. Both are then no longer accessible. Go ahead. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? The Hue lights have always been very slow to respond. Now I can properly control both lights. I have GL-C-008 2ID via conbee II (deConz). To fix this you need to change the channel used. I moved to zwave led controllers because of the unreliability. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Firmware 3.0.0. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? … */ #mergeRow-gdpr {margin-top: 20px;} If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. This is how we make money. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Most of them become unreacable after 1-2 days. If this fails to work: a. 6 pin wire splits at the tape. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. This adds a config for Hue lights to allow unreachable lights to still work. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. Running on Home Assistant 0.101.3 and also facing this problem. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? I have since ditched them and moved to tasmota flashed magichomes. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. Really annoying. EDIT: Gledopto never responded here but from their other comments seems like we should send a message to [email protected] since this is a product fault and explain and exemplify the issue. Philips Hue Unreachable. We may earn a commission if you click a deal and buy an item. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. The new ones are 3.0.0. I decided to try these. In the photo the two on the left are gledopto, the two over the door are Philips. I have to take then only once from the network then they run again. :). Tap Zigbee channel change. Create the perfect mood and get started with connecting your home. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. 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