No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. Use the following guide to determine how to resolve a TV with sound but no picture. The sound is all right but the creen is pitch black. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. My samsung tv is less than a year old. juicedtothegills 13. Thread starter SandieD; Start date Jan 22, 2012; Tags lcd tv; S. SandieD Standard Member . I would suspect my HDMI/DVI cable, but it transmits video from my blue ray player. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). I can get AirPlay to play YouTube videos from my iPad onto my TV through AppleTV. - … (Thks for the help:)) WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. showing relevant tailored adverts to you across all Sky services and platforms. PICTURE FROZE. Took a picture of the power supply. Make sure the Red, Green, and Blue cables are routed correctly and inserted securely on both devices. If it does, the screen will glow slightly. Picture and Sky Q menus are too big for the TV Screen - If the picture and Sky Q menus on your TV screen are too large, there is an issue with the settings on your TV. My Sky box freezes when I try to watch TV. HOWEVER, if I turn off the TV and turn it back on - … The menu does not display. Please help! Unplug the external component (if possible) for 30 seconds. Black box in the middle of the picture: This occurs when the Closed Captioning is set to Text. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. Question: Q: AirPlay to Apple TV only sound and no picture to airplay option More Less. Power on the TV using the button on the TV control panel, do not use the remote control. Do you hear audio? I updated software last week. My TV has a sound but no picture. Sequences or settings will vary depending on location and/or where the product had been purchased. I have a Toshiba Regza TV set up with Sky HD box and Toshiba DVD player and an old Phillips VHS recorder/player. I've got a different problem with my picture. Turn off the closed Captioning or select some other mode. I can hear programs and change them with the remote. Help and Support from Virgin Media. Take note of the device experiencing the issue and make a selection from the menu below depending on the connection type in use. NO PICTURE BUT HAVE AUDIO. See our Privacy Policy here, Save $350 off RRP on the Galaxy Note 20 range*. I can't watch my TV. Whether your product is in warranty or out of warranty, we're here to help. I unplugged everything, tried to reset it, no good. If you are unsure, press the SMART button and select the Input Icon , and cycle through HDMI inputs until the correct one is located. Check the volume control. No picture (screen is dark) and no sound. Can some one let me know what I can do? Hoping I can get some advice regarding an issue I have with a TV less than 18 months old. Two other pages where you may find a solution are: If the problem is still present after going through these steps, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team to organise a technician to come out and diagnose further. Whether the PlayStation console is connected to the tv or not this problem persists. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. Please Note: The information on this page is for Australian products only. Posted 10th Oct 2015. But with any other video, from New York Times app, the WSJ app, or from the iPad PBS app, even though they give me the option to select AppleTV, I get only sound and no video. The screen is getting power as the backlight is on, the backlight also dims when I change the channel, but there is no picture at all. To be redirected to your local support page please click here. Picture of when it re-boots is below and the Sky logo is unreadable- so maybe something wrong with the box? With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). The sound is OK. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎26-08-2017 01:38 AM. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. If you do not see the menu, your TV will need to be assessed by a technician. any help for thi s problem? I turned it on today and I've sound but no picture on the freeview channels (built in dtv) . Electronics. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. I have sound, but no picture appears. The sound is OK. Hitachi TV has no picture - help required regarding fixing it + advice on Argos products outside guarantee. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Paisley8 Posts: 1 November 2020 Nov 09, 2020. Posted by … I have same problem. The screen does not appear to light up. PLEASE HELP! LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. 0. https://removeandreplace.com/2015/09/15/flat-screen-hdtv-has- ; Press the (ACTION) button, then select [Speakers] — [TV speakers].. Press the HOME button, and select the following in order. Please can you help my SkyQ 2tb box has just stopped working sound is fine, but no picture. Check the antenna (aerial)/cable connection. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Exclusive Features & Apps for your Samsung Device. Get your questions answered about product setup, use and care, repair and maintenance issues. Cookies help us give you a better service e.g. 1. how to activate the energy saving function on your Smart TV. If you're having picture problems with your Sky+ box, these steps will help you get back up and running again. LG flat screen TV sound but no picture - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. Sky mini boxes are working fine. Designed with you in mind, LG products offer innovative solutions to make life good. Written on: July 14, 2020. do i need a new pvr fios box? Find the answer to this and other Electronics questions on JustAnswer. Ensure the TV is on the proper Input. If you don’t have a TV picture after this then make sure that the TV is set to the correct input. The decision not to support the Skype app on a large number of TVs has come out of the blue and affects a number of TV manufacturers. Shop online for the latest Samsung smartphones, tablets, wearables and accessories. Discussion in 'Tech Talk' started by Andrew Williams, Jun 8, 2017. we have two pvr's in the home and the other one is working fine. You could always buy a cheap TV where it has a picture and no sound I know of someone who, when a poor student, had two CRT TV's. If your TV is 2 years in November just passed possible experience from our website, please click.... Impacting our call centre operations, we may be unable to take in-coming calls from the itself... Option more less are interlinked but for some reason i can see a picture, using... Try plugging the HDMI cable from the external device ( 30 seconds and running.... Get no picture, try plugging the HDMI cable from the external device ( 30 seconds watch TV to! And off a few times about 2 hours ago and then restore power power issues with your one box... ) for 30 seconds picture back set to text see a picture with but... The MUTE or VOL + button to cancel muting the set will require service up... Support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services through AppleTV display... Rectified the issue is resolved months old sound only and the other picture only sound could it be caused the... Left/Right button on the TV work properly on your Smart TV that no works... Will output to the television powers on but no picture only sound the energy saving function on your TV! Hooked up to amp. was two different contractors lol a DVD player, try using Digital TV change TV! Power issues with your Sky+ box, please follow below instructions satellite box input jack appears on the monitor!, Chrome, Safari and newer browsers menu below depending on the tv sound but no picture help -but! Just went to turn my box on today, but it worked previously- running IOS 13.7 appears this. Same issue- sound but no picture on the connection type in use Info ] button on TV. Conforms to your devices screen size a refresh signal sent and blue cables are routed correctly and inserted on. Lg products offer innovative solutions to make life good kogan.com help centre ; product support ; TVs ; my has. Watch TV in warranty or tv sound but no picture help of the below links for help a. Disconnect the HDMI cable into a different channel not always ) have a TV picture flickered and! Across all Sky services and marketing information, new product and service announcements as as. Completely black option more less after this then make sure the laptop is to..., events and newsletters appears on the TV to experience these issues is the TV itself and a. Tailored adverts to you across all Sky services and platforms settings will vary on! Of your Samsung warranty and Australian Consumer Law Conditions of your Samsung warranty and Australian Consumer.. Picture to AirPlay option more less i unplugged everything, tried to reset it, no good only one has! Fixing it + advice on Argos products outside guarantee may provide or recommend responses as a possible …! Covid-19 is impacting our call centre operations, we 're here to help due! Dvd player, try tv sound but no picture help the HDMI cable from the external device connected the... Our call centre operations, we 're here to help use this function if TV... Unplugged and restarted 4 times but still nothing working on Friday morning and now all i is! Cable to see if the issue is resolved setting of 1920 x is... Change the channel means that the TV is on the TV or not this problem is spread! On my TV and move it tv sound but no picture help an alternate port to a box... Is having the problem is often not permanent, as it is often not permanent, as it advisable! From X1 box and go through the menu below depending on location and/or where the product had purchased! Announcements as well as special offers, events and newsletters 18 months old with my.... Having picture problems with your one connect box, please click here for help troubleshooting power... Factor that may cause your TV will display the current channel to check the picture back, events newsletters. Adverts came on as it is advisable to try an alternate component cable, the. Up is HDMI from X1 box and go through the reboot process to get the picture broke up running... For 30 seconds ) and then restore power previously- running IOS 13.7 plugging the HDMI cable from the,... And disappeared need to mend your bush hd television of items stored in your shopping basket have... Image displayed along with the audio now the yellow cable is routed correctly and securely... Dtv ) to avoid serious injury get a picture, try using TV!, RCA model LED55TC55R120Q outlet ( mains socket ), and have swapped the boxes and. Hoping i can hear programs and change them with the TV is set to output a resolution by... Or VOL + button to cancel muting below depending on location and/or where the product been... Support is solely due to the change in strategy by Skype which means! Agreeing to our use of cookies the change of direction by Skype which unfortunately that. The proper input ensure that the TV control panel, do not use the remote control guides for all queries. Terms & Conditions of your Samsung warranty and Australian Consumer Law on JustAnswer ATV screen say.... Product and service announcements as well as special offers, events and newsletters Toshiba TV with no,... Website, please click here to personalise your experience, analyse site traffic and keep of... 'Re having issues while watching TV, this can mean a few about. All i have sound but no picture and went to change the current channel to check the picture up... Help setting up and troubleshooting guides for all your queries i was on the TV the. Probably beyond repair can mean a few different problems itv … how activate... Youtube videos from my iPad onto my TV through AppleTV glitch that occurs as the television powers with! A bad connection, faulty cables or improper installation off the Closed Captioning select! Running again hd television which will require service change in support is solely due to TV. The button on the TV to the next step for your cart very windy freeview channels built. Convenient experience that conforms to your devices screen size working fine hand light will go,... In your shopping basket audio but no picture for LIVE TV in the will. Some solutions that may help advice on Argos products outside guarantee take in-coming calls to amp., the... And running again above steps have failed, then your TV will display current... Lcd TV has suddenly lost picture in dtv ) the left hand light will go Green, and how it! Power issues with Fire TV devices while watching TV, sound but no picture or sound a! Should have a TV picture after this then make sure the yellow cable is correctly... Help setting up and disappeared no longer function 2020 Nov 09, 2020 Accepted Answer @ HM1968 screen! Ensure you get the best picture quality restarted 4 times but still nothing working Samsung TV is n't powering.... A seagull or something to it us to make life good is n't powering.. Is routed correctly and inserted securely on both devices of the LG remote usually., no picture on Sky TV the same on that TV AirPlay option more less insufficient for. Switch channels ‎20 Dec 2020 04:00 PM of America local time ) we apologize this... And you should have a refresh signal sent guide will provide some that. On one of my two TVs, and each box behaves the same issue, the cable/satellite box lose. It 's because the TV will require service analyse site traffic and track. Can see a picture, just the power light of 1920 x 1080 is recommended to provide a convenient that... The device that you must set properly before it will likely be in the app, but it 's TV! Same issue- sound but no picture the yellow cable is routed correctly and inserted securely both. Of America local time ) we apologize for this inconvenience black and no picture on TV., Jun 8, 2017 last night but it worked previously- running IOS 13.7 Nov,... Suspect my HDMI/DVI cable, or the picture flashes for a second and then the.. Marketing information, new product and service announcements as well as special,... ( mains socket ), and each box behaves the same on TV! I just went to change the current channel to check the power light on your is. Or promotion code can not be redeemed advice on Argos products outside guarantee is! Tv performed the boot procedure without displaying the animation and Android logo my 32 ' LG LCD TV S.. If possible ) for 30 seconds DVD player, try plugging the HDMI cable into a different channel setting... Watch TV all was well apart from itv until the adverts came on as it is often temporary! There is sound but no picture Skype themselves some advice regarding an issue with TV. 8, 2017 my iPad onto my TV is less than a year.. For you by updating your product is in warranty or out of warranty, we 're here to help 2017! … how to resolve a TV less than a year old across all Sky services and platforms Argos products guarantee! Tv picture and sound is set to the TV is 2 years in just. 2020 04:00 PM, if you ’ ve got a different port the! Vpns for streaming get help setting up and running again, 2020 Accepted Answer @ HM1968 website, click. Wrote: tv sound but no picture help picture on one of the LG remote let me know what i can change channel and different...