I chatted with ST support last week and they thought it should be fine. ... 916 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. Removed it from Wink, tried to sync again in Hubitat, and it showed up immediately. While that might be true, it isn't true with Hubitat. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model). I had this some problem happen to me when I had a new 2GIG controller added, and I tried switching it to Secondary to ST. Then I tried removing the 2GIG and neither controller saw the device. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Then run the exclusion process on the lock and most importantly put the smartthings V2 hub in exclusion mode and then press the A button on the lock so as to force it to exclude itself from the hub. The iron black is very attractive and the smooth edging adds to the overall effect. Since then, I was able to re-add the 916 to ST with the 2GIG as secondary. I had this issue and almost returned the lock! I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. It offers the ability to randomize the pushing of different numbers to prevent potential intruders from detecting your actual code. Just grasping at straws here. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! Z-Wave In order to fully utilize this product, you must have a I have a Kwikset 910 that I’ve tried to pair, also to no success. I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. Hey All, So I got a used (open-box) SmatThings Hub on Ebay that I just got in the mail. I see some people showing secure settings under their settings but mine does not for any of my 3 locks. Learn how to install and pair a Kwikset lock with your Xfinity Home service. Be sure to do a shut down from system menu on HE before removing from power. Just create an account, cut and paste code as a SmartThings and My Device, save, publish and it shows up in the SmartThings GUI. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. But that was > a year ago, maybe the zwave modules play nicer with Hubitat now. Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. I would be surprised if it really won’t pair. Brad, I had problems pairing one of my 914s on arrival and ended it sending it back for a replacement. Strangely it took a while. Again, no they aren't, otherwise they would be joined securely... You need to put the hub VERY close to them - like < 6" - when pairing to the locks. I can’t set codes, connect it with other devices or set security options. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Hi, we recently purchased our Abode system and have been very happy with it. Tried to install the user codes and it would not take. Since pairing I have had no issues with my locks dropping off or becoming unreliable. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. Had no problems when I had a schlage or other model kwikset… I have tried it from far away and from on top of it the hub and everywhere in between but it just doesn’t find it! ). Also made sure that I could interact with the lock via ST. Not to dredge up an old thread, but I found this page searching for issues with my 916. Long cable didn’t help. SmartCode 914 is one of the top-selling smart locks from Kwikset. Thanks for the info—That low-power mode is interesting, and I guess it explains why they have to be so close. I tried many times but it never paired. They pair just fine remotely but are not pairing securely. I haven't tried to securely join anything on this platform to be honest. Sorry about my earlier comment, I missed the part above in your last post. I tested this ad nauseum with my three Kwikset locks before swapping out the zwave modules for zigbee ones. Kwikset 99140-008 SmartCode 914 Keypad Keyless Entry Zigbee Smart Lock Connected Deadbolt Door Lock Featuring SmartKey Security in Venetian Bronze. SmartCode 916 Touchscreen (ZigBee) Smart Lock. Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and … 2GIG. None worked. Maybe you need to do some sort of factory reset with your lock? The 914 has a zwave plus board. Help . I would like to know if anyone has something they can test to confirm secure pairing is currently functional on the latest HE build? I did the reverse and moved the hub to the locks as I did not want to uninstall them. I had to take the lock out of my door, reassemble it much closer to my hub. It … It paired in about 3 seconds (20 ft from hub), and reports status EVERY time the lock status changes manually, by code, or digitally (so far ). Then they are not pairing fine, as the security keys are not exchanging. 3 Finishes. Spare Parts 36,552 views. And that’s why I got the 916, as I looked for something that perhaps was supported better. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Not sure why, but many people have reported this strange behavior… Just keep watching for it to arrive! As far as I can tell, nothing pairs securely. Video SmartCode 915 & 916 Manual Door Handing Process. Mike, I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Connecting your SmartThings or Wink hub to Alexa is easy. My only problem with it is I don’t have full control of the lock, just lock and unlock. I’d give Kwikset support a call. Will. Transfer the Smart Apps from the simulated device to the newly paired 916. Both of my Kwikset locks paired immediately but only when I brought the hub very close to the lock. After pairing, the lock goes back to full power radio mode, which is why it works further away AFTER pairing. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. This item Kwikset 916 Smartcode Zigbee Touchscreen Smartlock (Amazon Key Edition – Amazon Cloud Cam required), works with Amazon Alexa, featuring SmartKey Traditional Style in Satin Nickel. I still have the original zigbee modules in my units. Finally, I went to the 2GIG after separating it and making it Primary, and went to REMOVE DEVICE in the Toolbox, even though it claimed nothing was connected. 1 Frequently Asked Questions How long will the lock operate on a set of batteries? I kind of think it is a stupid design, but it is what it is, as they say. Because I did not want to write done my the smart apps that were associated with the lock, I created a simulated device with the Z-Wave Lock. Pairing your device. We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. (As many are, I'm new here with Wink's one-week-warning switch to a subscription model.). I assume everything should go well, since it should be just an improvement on the already proven 910 model. Not that something already securely paired functions..but does adding any new device securely function? Is there something missing in … Hope this helps anyone with 2 controllers. I bought the zigbee card off eBay, and it took about 30 seconds to swap out the zwave one. Mine were a little flaky on reporting, so I swapped out the zwave modules for zigbee ones - perfect since then. While I'm primarily a zwave guy, this may convert me. I had to move my hub as well to pair with my Kwikset locks and Dome Shutoff valve. I was able to integrate my SmartCode™ 916 Touchscreen Electronic Deadbolt with HomeConnect™ technology to my Smartthings hub on the first try using the Kwikset sync button on the inside of the lock. Factory reset the 916 and pickup in the lock instructions at the door handling steps. (and please don't say "I didn't have to do that with Homeseer". Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). Powered by Discourse, best viewed with JavaScript enabled. I can push the A link button and then the lock starts working. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock works with Echo Plus & Alexa, featuring SmartKey, Venetian Bronze 3.9 out of 5 stars 147 3 offers from $189.00 I’ll have to see how to get it working. Z-Wave. Has anyone managed to get it paired with Smarthings? The specs and internals look the same. The 2GIG said “DEVICE REMOVED from another network”. Smartthings does not currently support Kwikset SmartCode 916 at the moment. The Battery level mysteriously shows up after either a few days or a week! Then I decided to hit the button to pair and walk away to go to the bathroom, while I was away it paired fine. I had a long ethernet cable to help! 6:09. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). My suggestion is to make sure you got the Zwave model, not the Zigbee and try un-pairing and pairing again holding 8 inches or so from the hub. Maybe this will help others. 916 page of www.kwikset.com. The Kwikset Home. My Smartthings hub is about 15 feet from the door lock. This was confirmed by support. Kwikset Zigbee is Recognized for Pairing, but Won't Connect Once Paired. Dashboard. Assuming you mean zwave (not zigbee), you probably need to get closer. I've read the few posts here on the subject, but no luck so far. Installed the User Lock Manager and made sure that I was able to add codes and that the door worked with the codes. I couldn’t remove it either. I’ve never used the SmartThings IDE and was hoping to be more of a consumer of this rather than a developer. Notice. I want to add another 914 to a door that's probably 20 feet away, and has 2 or 3 walls between it and the hub. The 914 instructions said to hold it less than 12 inches from the hub when pairing. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. No dice there either. I even did 3 factory resets and it would not include to either controller. Kwikset smart locks integrate with multiple smart home platforms and home control systems. It seems like securely joining Z-Wave isn't functioning on this build (2.2.1.116)? Learn how to install and pair your Kwikset Lock using the Xfinity Home app. Just something to consider when troubleshooting. @ethayer: Next update to your code, you can add Kwikset 916 to the “Confirmed Locks” list in the readme.markdown: Yes, I’m working on this. Plan to install it this weekend. You gave me the courage to try again and the explicit exclusion step worked like a charm!! Kwikset SmartCode 914. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. Has anyone else installed it yet to pass on any tips or cautions for the install? When forcing the lock to include securely (I though at least by setting Secure Join to All Secure Z-Wave) I still show no indication of it joining securely. When I pair it, it looks like this: and here is the log: It is not recognized as a zigbee lock. Note that most zwave devices do not have a whisper mode, or require close proximity pairing. Who knows? So I have a kwickset 916. Installing the Kwikset SmartCode 916 with Zigbee. Should have read it more carefully. Open the SmartThings app that is connected to your hub. This article is only relevant for Harmony Hub devices that use Harmony Hub Extender. I was able to lock the door from the ST app and use it in routines without issue. This worked for me. I'm guessing Kwikset is not waking up to accept a command. The whisper pairing mode zwave uses for locks is so low power that it rarely works further away. Instead it lists the 916 under ZigBee. I probably went a little overboard but it works as it should now. The hub is about 4-6 ft from the front door. Clare Controls. Then reconnect your lock. They also remained on the line while I fired up the lock and it connected with the SmartThings Hub. Platform Partners. I was able to pare my SmartCode 916 to my Smartthings hub 2 with no problem. I was lucky and my Kwikset Smartcode 916 paired right away. www.kwikset.com ZigBee Inclusion Guide Install and program the lock Re-name and test the lock Initiate the Inclusion process Include the lock Additional notes Follow the instructions in the supplied Installation and User Guide to install the lock on the door and program it with desired user codes and optional mastercode. Exclude the lock from ST and rebooted the hub. Except for User Lock Manager which I removed completely. I had to re-pair for it work correctly. It paired first time without an issues. Refer to your control system instructions for more information. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. And that is BY DESIGN as a security feature. I was hoping the app would allow me to set code but it doesn’t look like it. The 916 is described as being the same as the 914, just better looking. I managed to get it to connect from six feet away. The 916 is described as being the same as the 914, just better looking. Again, joining the hub works fine, but there is no functionality. Yes, radio waves are weird, and sometimes you can pair further away - but that is pure luck (and actually not how the lock was designed to be paired). I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. Initiate the Exclusion process at your Z-Wave or ZigBee controller. The door lock responds to my control commands within 1-2 seconds of touching the Unlock/Lock tile on my iPhone. Free delivery on eligible orders of … I've reset the lock probably six times, and I've temporarily moved the hub as close to the lock as I can (about six feet). The Kwikset 916 deadbolt is an excellent product. Powered by Discourse, best viewed with JavaScript enabled, Kwikset SmartCode 916 is not pairing with Smartthings, Gear icon in the top right corner of your hub, Scroll down and select Hub name ‘ACTIVE’ in green text. Did you change the default device type to Z-Wave Reporting (zwave-lock.groovy)? Z-Wave 500. I have two Zooz power strips in the closet with the hub so maybe even being close isn’t going to work because they may be the first hop due to proximity. I had a similar issue with my 916 as well. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? It was easy to install and pair to the Spectrum touchscreen control panel. An overview of how to pair or unpair Z-Wave and ZigBee devices to Harmony Hub Extender. Test the codes to make … I know this is a little old but I was able to get this to pair. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. Weird, but I'm good now, it seems. Overkill but my lock is working as it should with the exception of the battery level status. Oh my god! Once installed and paired with Echo Plus, homeowners can ask Alexa to lock or unlock their Kwikset smart lock, and check the lock status. I assume the radio on the first was defective. I removed them from the doors themselves and have them touching the hub even and they do not pair securely at least as far as I can tell. Exclude/Include and Factory Resets are non factors as well. Then removed what smart apps I had on the real and added them to the simulated lock. I wish the instructions that came with the lock were a bit clearer in how to pair. I’ve also tried adding it as a general device and a more specific lock…Anyone have any suggestion? This worked! I just did a conversion on one of my Kwikset locks from standard zwave to Zigbee over lunch. I’m having issues with this too. The instructions on the LockManager are a bit confusing. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … Updated the device to use the Z-Wave Reporting device type and rebooted the hub again. They pair just fine remotely but are not pairing securely. Currently Viewing: ... Signature Series Deadbolt with Home Connect with Zigbee Technology. Never had any issue while on HomeSeer with the locks. Her is what I did. Will know shortly! I had to put my hub 6 inches from my lock to pair. I removed them from the doors themselves and have them touching the hub. Your help is very much appreciated! Ok, a bit frustrated here. I ordered and received the new Kwikset SmartCode 914 deadbolt lock in Polished Brass. That was true on all the hubs I paired them to, not just Hubitat. Before I give up on this, I tried a brand new Inovelli switch directly on top of the hub. I would be surprised if it really won’t pair. Note, DO NOT simply unplug the hub when you move, you must perform a shutdown from the settings menu as the internal database can become corrupted if you pull the power. This is a guess but I think the encryption in the lock requires the pair process to be close to the hub. You do not have to be a developer. If needed you might need to remove the lock to pair, or get a longer extension/cat5 cable to get your hub right next to the lock. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Before I converted all my kwikset to zigbee, I had to be <12" to pair them (and usually more like 3-6"). Hopefully once you actually get them to pair securely they will work well for you. I have tried LockManager and all it does is lets me set the title and set mode (away, home and night). I was able to pair my SmartCode 916 lock with my SmartThings hub. Last time I did it I measured starting at 5 feet away, moving a foot closer each time and trying to pair. Other than trying to reboot hub before pairing I don't have any other ideas. I did not have to do this because my hub was close to the lock but I recommend moving the hub as close as possible to the hub. I have one of the first 916 z-wave to market that had never been able to pair with my ST v1 or v2 I can lock/unlock the lock. So far I really like it! It seriously had to be <1 foot - and even then sometimes I had to attempt it multiple times before the security keys would exchange. In theory, I could pull the lock from the door and get it very close to the hub (I have no way to get a longer ethernet cord any time soon), but even if that did work, then wouldn't it fail again when I put the hub where it needs to be, which is about 20 feet (straight line, line of sight, nothing in the way) away from the door? Good luck! Make sure the Wink Hub / Wink Hub 2 is blinking a blue light, then tap the "B" button on the lock to pair (the button in the upper-left corner under the battery casing). You'll need to get it closer. It is only certain zwave perimeter security devices (locks, garage door openers being the most common) that use whisper pairing. The specs and internals look the same. I have gone through 2 of them and neither want to connect to smartthings. In no case would it pair >12" away for me. My hub did not detect it at all. I am aware I could get new Z-Wave Plus modules but I don't want to spend cash when I know if it works in HomeSeer that its a software thing. Explore a world of innovations. The first one would only pair in Zigbee, but showed up as a temperature sensor, so we returned it and purchased a new one thinking that it was the lock. Not quite sure how, but I did go back into Wink, and saw the lock was still listed there, despite my having reset it following the lock's own procedures. Pairing or unpairing Z-Wave and ZigBee devices. Then as it was searching I went to the 916 and pressed A to put it in Exclude mode. This thing worked perfectly with my Wink, but I can't get it to talk to Hubitat at all. It’s really not that difficult. I literally made an account just so I could post here and thank you eternally! I currently have one Kwikset 914 Z-Wave lock. I never had to repair. Argh. Its been working great, haven't had any problems with it, although the door it's attached to is only 10 feet or so from the HE hub, with essentially direct line of sight. Finally moving my Kwikset Locks from HomeSeer to Hubitat and having issues. Zigbee. Long story short, a second 916 arrived and it paired immediately. The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. No dice. 912 SmartCode Electronic Tustin Lever with Zigbee Technology. Security on the outside, convenience on the inside. These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. Lock Exclusion “Exclusion” refers to the process in which the lock is removed from a Z-Wave or ZigBee controller. I didn’t see any information on where the pairing button was on the lock until I found this forum. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian. I installed and programmed the lock for user PINs but after that I could not get it to pair. Based on 10 operations per day, a single, new set of Alkaline batteries I had problems pairing one of my 914s on arrival and ended it sending it back for a replacement. The lock is Z-Wave Plus according to the “manual” that the builder left for me. The exclusion tool is hidden away/hard to find. I am using the User Lock Manager v3.5 Copyright 2015 Erik Thayer to monitor & control the lock. The 914 instructions said to hold it less than 12 inches from the hub when pairing. I have this app installed and configured and it allows quite a lot of added functionality to the Kwikset 916 from within the SmartThings. Hum… I cannot remember, but did you install the Lock Manager by @ethayer in the SmartThings developer IDE? Hope it helps. However it would take a very long time to report the lock status. Kwikset Touchscreen Z-Wave/ZigBee Deadbolt ... Samsung Smart Things Door Lock Pairing and Set Up - Duration: 6:09. Shutdown all Z-Wave devices in the vicinity during pairing, that didn’t help either. Video Kwikset SmartCode 915-916: Programming With a Mastercode . With these partnerships, we bring you smart home connectivity starting with your Kwikset smart lock. I paired the lock with the Samsung SmartThings Hub. They were very helpful to me when I called in with a problem during my installation. It just will not pair–the 60 second timer times out without ever finding anything. Verified that the lock was reporting the correct status right away. Yeah, I brought the locks to the hub but will try the long cable. Using the … Thanks so much for your clear directions here. Yeah, chalk up a victory for the ST community. It worked on the first try. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. Thanks Then I installed the User Lock Manager and used the Z-Wave Reporting device type. I often had to try more than once to get secure pairing to complete successfully on my kwikset locks, it was never more than 2-3 times. Maybe it was me causing some kind of interference. I assumed maybe it was a dud. I had to call kwikset to find this out. The SmartThings Develoiers IDE allows you to cut-and-paste in the plug n play code and then do a save, publish and voila you have more functionality. And ONLY THEN, was I able to pair this lock to my hub. @mike.maxwell any ideas? I tried it many times from about 10 feet away to directly on top of it almost. 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On a set of batteries about my earlier comment, i 'm new here with Wink one-week-warning... A Zigbee lock my Kwikset locks before swapping out the zwave modules play nicer with.... Numbers to prevent potential intruders from detecting your actual code lock and unlock Wink 's one-week-warning switch to subscription! Weird, but it doesn ’ t help either able to lock the door the! Also remained on the LockManager are a bit confusing ago that i was able to pair SmartCode...