Make-up and Packing. Get easy access to these Quick Tasks at the top right even after leaving this page. If wholly unpaid or with underpaid charges and addressed to a destination (a) in Singapore or Malaysia, it will be compulsorily registered and delivered to the addressee on payment of the normal fee for registration, plus any other charges payable, and (b) outside Singapore or Malaysia, it will be compulsorily registered, similarly taxed and sent to the Returned Letter Unit for return to the sender who will be liable for payment of the charges due. Thanks. The sender or the addressee may authorise a third party to receive the compensation. The Customs duty will be assessed and the article delivered to the addressee or his agent on payment of the charges due, unless such article is required for ulterior proceedings. The address must be written or printed in Roman characters on the cover or on a label securely affixed to the cover by gum or other adhesive substance. Singapore Post Limited, commonly abbreviated as SingPost, is a postal service and courier company in Singapore. Aerogrammes (to all countries except Malaysia & Brunei). It is forbidden to affix to insured letters labels other than those relating to the postal service; (e) if they are tied with string and sealed as described in (a), the string itself need not be sealed; and. Postage stamps should be affixed to the top right-hand corner of the address side of the cover. Addresses of the sender and the addressee. The amount must also, in the case of a Speedpost Worldwide Parcel, be entered on the despatch note, if one is used. According to the United States Postal Service, mail with insufficient postage is marked to show the difference in price and delivered to the recipient. The Bulk Post Service is available in two categories - by air or surface The Air Bulk Post Service is available to almost every country in the world, except for a few destinations. The whole of the right-hand half at least of the address side should be reserved for the address of the addressee, postage stamps or postal franking impressions and service instructions or labels. In addition, two copies of the Invoice must accompany the Speedpost Worldwide Parcel. Such postal article may, at the discretion of Singapore Post either be detained and returned or given up to the sender, or, if transmissible as such, be forwarded to the addressee as a letter, small packets or packet of blind literature. 2. When the contents are liable to customs duty, an incorrect declaration of the contents or value may result in the seizure of the Speedpost Worldwide Parcel, or in the imposition of a heavy fine which will not be refunded even if the Speedpost Worldwide Parcel is returned to the sender. No person living in an area for which there is a daily delivery can obtain his letters etc., at a post office unless he rents a PO box or locked bag. The box must not be wrapped, but the surfaces of the top and bottom must be covered with white paper for the inscription of the addressee’s name and address, the insured value of the contents and the impression of the official stamps. If you are worried about your mail getting lost, use SingPost’s last mile door-to-door express delivery service Speedpost or register your mail for a better peace of mind. 10. Particulars of the delivery arrangements are given below (under heading DELIVERY). The right-hand half of the address side is reserved for the address of the recipient and for any necessary postal service indications, and the postage stamps or postal franking machine impression must be affixed in the top right-hand corner of this portion. If only a string is used to fasten an article, the string must be sealed with wax or secured at each end by means of a lead, steel or strong metal seal crushed with a press. Helping you take your business across borders with reliable shipping, warehousing and freight solutions. Get high quality & affordable packing materials! The Customs duty will be assessed and collected from the addressee in the ordinary course. 2 Printed papers that include but are not limited to paper based items like annual reports, books, catalogues, direct mail, newspapers or periodicals. For all destinations where the insured service is available: $5.00 for the first $500.00 and $1.00 for every $100 of insured value or part thereof. The fee must be paid by means of postage stamps affixed to the Certificate. 6 Any article in respect of which no enquiry had been made by the sender within a period of six months from the day following that on which the article was posted. Speedpost Worldwide Parcels that bear an alternate address are retained for delivery to the first addressee for a period of 15 days, and if not delivered, are retained for a further period of 15 days for delivery to the second address. Articles of considerable value should not be sent by post, unless registered or insured. Where the insurance system is restricted to particular post offices in the country of delivery, Speedpost Worldwide Parcels intended for destinations beyond those post offices are regarded as insured only for that part of the journey which terminates at one or other of the offices named as participating in the insurance system. Weight. If an item is declared lost, we will provide compensation of up to S$68 per article or the declared value of the content, whichever is lower. (b) for any reason cannot be delivered by the foreign postal administration. 2.3. On payment of the charges due, delivery will be effected to the addressee or his agent. Any insured packet containing articles liable to Customs duty must come with the Green Label (i.e. Only one person or a corporate body may be designated as addressee. Letter, packets of goods and merchandise are not acceptable. 1 The expression “coin” means coin of all kinds whether or not current in Singapore or elsewhere, except such as is used or designed for purposes of ornament. Scope of Service Insurance Premium for Speedpost Worldwide Service(Courier, Air and SpeedSurface). From $32.40 However, this indemnity may in no case exceed the amount of sixty-eight Singapore dollars. SingPost gets about 500 letters from Singapore residents addressed to Santa Claus every year. 3. Due to insufficient air traffic capacity provided by airlines, there will be delays of around one week in waiting for air allotment to the following destinations for all airmail products (including Speedpost). If a despatch note is used, the instruction as to disposal must be written conspicuously on the cover of the Speedpost Worldwide Parcel as well as on the despatch note; in place of the written instruction on the Speedpost Worldwide Parcel, a Sender’s Instruction label may be used. If there is no return address, the postal article shall be kept for a period of one year and may be destroyed or otherwise disposed of if not claimed within that period. Size Limits (). There will be an additional $3.60 applicable for Registered Service (International) – Applicable for Basic Mail (International) only. Get high quality & affordable packing materials! A duplicate advice of delivery form will be forwarded for certification by the office of destination and return to the sender if the registered article has already been duly delivered to the addressee. The delivery of a postal article at the house or office of the addressee, or to the addressee (or to his servant or agent or other person considered to be authorised to receive the article according to the usual manner of delivering postal articles to the addressee), and, where the addressee is a guest or is resident of a hotel, delivery to the proprietor or manager thereof or to his agent, shall be deemed to be delivery to the addressee. Air letter forms (aerogrammes) are obtainable at post offices. 5. Any friction or knocks during transport either between the objects themselves or between the objects and the sides of the box shall be prevented. 2 The expression “bullion” means uncoined and unmanufactured gold or silver (as the case may be). Requests for the advice of delivery form to be signed only by the addressee or any other specific person cannot be entertained. Dry non-colouring powders shall be placed in strong containers (box, bag). All Rights Reserved. Letters containing dutiable articles may not be sent to any country not notified. If you did not put a stamp, the recipient will be charged the postage rate + an additional $0.50 or $1 (sorry can’t remember the exact) for processing charges. Applications for compensation should be addressed to Singapore Post. They must not be folded over the edge of the box. (a) The sum representing the limit of insurance in the country or place to which it is addressed. Every article should bear the name and address of the sender either on the front at the lower left-hand corner or on the back in order to facilitate and expedite return in the event of non-delivery. Articles intended for transmission by air and with underpaid postage are forwarded by air, taxed with the deficiency plus a handling charge to be determined by the office of destination, provided that at least 50 percent of the air mail postage has been prepaid. The following articles are also admitted free of postage as literature for the blind: 1) Plates bearing the characters of writing used by the blind; 2) Sound records and the special paper intended solely for the use of the blind, provided that they are sent by or addressed to an officially recognised institution for the blind. (2) Subject to paragraphs (3) and (4) and regulation 14 of Postal Services Regulation 2008, an undelivered postal article to which this regulation applies shall, when returned to the postal administration for Singapore by the foreign postal administration, be dealt with by the postal administration for Singapore as follows: (a) if practicable, it shall be redirected and forwarded to the addressee; or. 10 Eunos Road 5 When, however, they bear a request for their return within a specified time if not delivered, they are dealt with in accordance with such request, provided that the period of detention at the “Poste Restante” does not exceed that prescribed above. Parcel Monitor is your all-in one solution for all Singapore post inquiries. This should apply particularly to the unsealed items. Any person who sends such articles otherwise not only runs a risk of losing his property without compensation, but exposes everyone through whose hands the articles pass to temptation. The additional postage is collected from the sender. Items sent by this service may not be registered or insured. Within the last 2 months the US Postal Service (USPS) has implemented new equipment to scan and weigh shipments and a firm policy to return any items that have insufficient postage. A blue airmail label obtainable free of charge from any post office should be affixed to each article at the top left-hand corner on the address side. Keep your mail organized, secure, and managed when you are relocating or away. Inquiries shall be free of charge. Historical stamps. $2.24 + Prevailing postage rateAvailable for Basic Mail (Singapore) only. A postal article intended for registration must be made up in a reasonably strong cover appropriate to its contents. Suggestions to avoid delay -- Delay to correspondence and mistakes in delivery are due mainly to the use of incorrect or incomplete postal addresses. 3. Unregistered Direct Mail/printed package are not returned and shall be destroyed, unless they bear on the outside a request for return in the event of non-delivery and the legible address of the sender. No surface postage or the special fees for registration, advice of delivery and enquiry are charged. 6 Bulk Post (M Bag) Service is only available at the Bulk Mailing Centre at: Bulk Mail Centre The service may not be used by people who reside in Singapore. Locker Alliance offers an open access delivery network comprising of parcel lockers and collection points to enable consumers to collect parcels at their convenience. 5 Normally Singapore Post will accept bulk postings only from posters who make use of services on a regular basis but exceptionally single large postings are considered. Make-up. Every item shall be made up in such a way as not to affect the health of officials. Certificate of posting for unregistered correspondence, http://www.singpost.com/send-receive/receive-mail-parcel/mailing-packaging-tips. If there is no sender's address shown on the Letter, the Letter shall be opened by an authorized SingPost's employee to ascertain any return address, thereupon if there is none, the Letter shall be destroyed. If the wrapping or the contents are not suitable for the writing of the address and the service indications, or for the application of the postage stamps or postal franking impressions, the sender should securely attach to the items an address label not less than 70 mm by 100 mm. Proof of identify should be furnished in all cases when the addressee or his representative is not personally known to the delivery postman. Every M Bag must be accompanied with a M Bag label and Customs Declaration forms CN22 or CN23. Where a letter or Speedpost Worldwide Parcel when delivered bears signs of damage, the recipient should call attention to the fact of such damage at the time of delivery, and, if possible, open the article in the presence of an officer of the Post Office. When sealing wax is used for seals outside letters and packets a piece of tissue paper should be laid over the wax before pressing it with a seal. Addresses written in pencil shall not be allowed; nevertheless, parcels of which the address is written in indelible pencil on a surface previously dampened shall be accepted. Forms not bearing such an indication or containing enclosures will be treated as ordinary airmail letters and surcharged accordingly or sent by ordinary mail. 1 GST not applicable for international mail rates. Click here for delivery times of Tracked Package. Enjoy up to 40% off your travel, motor and other insurance premiums. An enquiry in respect of a Speedpost Worldwide Parcel addressed to an overseas country will as a matter of course be afforded transmission by airmail, fax or e-mail. All Speedpost Worldwide Parcels for destinations outside Singapore must be accompanied by a declaration of contents in the prescribed form, which is obtainable free of charge at any post office, bearing the address of the Speedpost Worldwide Parcel to which it relates, and a declaration of its contents and value as well as the signature and address of the sender. You will still be able to access the old website. In addition, they shall be furnished, on the side which bears the addressee’s address, with a white label with the following symbol: Literature for the blind addressed to overseas destinations should not contain any card or reply envelope prepaid with postage by means of Singapore postage stamps or franking impressions. The packing shall be adapted to the shape and nature of the item and the conditions of transport. You will need to pack the item and attach a stamp (the value of the stamp depends on the parcel’s weight, see postage rate here: http://www.singpost.com/postage-rate). Senders are strongly advised to show their name and address on the back of the envelope or on the packet to facilitate return in the event of non-delivery. The sender of a registered article may obtain an advice of its delivery only at its time of posting at the prevailing charges. If other letters and figures are used in the country of the destination, it shall be recommended that the address be given also in these letters and figures. From bill payments to top-ups, do it from the comfort of your home and office with SAM Web! Compensation for the loss of or damage to an insured article, or the loss or abstraction of or damage to its contents while in the post will not exceed the actual amount of the loss, abstraction, damage or the amount of the insured value and will not be paid at all for any letter or Speedpost Worldwide Parcel which has been delivered without external trace of injury and accepted without remark by the addressee; nor will compensation be given when loss arises from tempest, shipwreck, earthquake, war or other causes beyond control. With the exception of insured Speedpost Worldwide Parcels, the fees for insurance are in addition to the registration fee and the postage, and all charges including postage, etc., must be prepaid at the time of posting. To ensure delivery of Poste Restante mail to the right person, applicants must furnish evidence of identity or a written authority from the addressees concerned. Post Offices islandwide! The Post office says they will not require the new 41 cent stamps for a week after they went in effect. Affix stamps on the top right-hand corner of envelope. This is to allow for people who, just didn't hear about the stamp price increase. No responsibility is assumed on account of Customs Declarations in whatever form these are made or of decisions taken by the Customs Services during the examination of items submitted to Customs Control. If there is no sender's address shown on the article, the article shall be opened by an authorized SingPost's employee to ascertain any return address. Liquids and substances which easily liquefy shall be enclosed in perfectly leak-proof containers. Dry colouring powders, such as aniline blue, etc., shall be admitted only in perfectly leak-proof metal boxes, placed in turn in strong boxes with an appropriate absorbent and protective material between the two containers. 3. Due to border control measures, there may be some international services/shipments delay or disruption to and from Singapore. The Customs declarations must be securely attached to the outside of the item. (b) if it cannot be redirected and forwarded to the addressee, it shall, if the name and address of the sender appears on the outside, or can be ascertained by an employee authorised by the postal administration for Singapore to open such articles and bound to secrecy, be returned to the sender on payment of any charges due. It is permitted to enclose in a Small Packet an open invoice reduced to its essential elements and to show on the outside or on the inside of the item and, in the latter case, on the article itself or on a special sheet, the address of the sender and the addressee with the indications in use in commercial traffic, a manufacturer’s trade mark, a reference to correspondence exchanged between the sender and the addressee, a short note referring to the manufacturer and to the person supplying the goods or concerning the person for whom they are intended, as well as serial or registration numbers, prices, particulars relating to the weight, volume and size, the quantity available and such particulars as are necessary to determine the source and the character of the goods. 2. Singapore Post Limited 10 Eunos Road 8, SingPost Centre, Singapore 408600 Philately & Stamps 29 Tampines St 92, #03-02 Tampines Regional Base (East), Singapore 528879. 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