I’m a software developer whose interested in gadgets, homes and DIY, so I have loved seeing smart homes (and home automation) become increasingly popular over the years. Now the second part. Hence in the below sections, I cover the seven most common reasons why it might not be working properly – and how you can fix these issues. This is an ‘inset’ button, meaning you need to poke a paperclip into the button whole. If your outdoor lights are no longer responding and you suspect an issue with the power supply, unplug the power supply from the wall socket and contact Philips Hue. Try removing the battery for 30 seconds and then do the reset procedure that might help. The home smartplug, as wel as the gu10 non color spot work fine. Step 2 Walk across the area you want to monitor and verify that the light comes on. I only get that after hitting refresh. Then press the small setup button (on the back of the device) for 10 seconds. I am still recovering from surgery... so I am slow for a while yet. One thing I found really odd when I first started using Philips Hue’s light bulbs was that they update. As you can probably guess, this means that the Hue motion sensor is not a security product – it’s actually a convenience accessory for your home’s smart lighting setup. How do I contact support? But since they’re smart products, they update themselves – same as the Hue motion sensors does. If this still doesn’t work, you could try temporarily covering the daylight sensor which is the small dark hole above the main PIR sensor: The Hue motion sensor is a ZigBee based device which therefore uses a lot less power than a comparable WiFi device. If it was previously paired with the Hue Bridge, pair it again, and then reset it first. Requiere un poco de un tirón, así que no tengas miedo de … When implemented as currently designed, the Phillips hue motion sensor reports to the hue bridge, but, as I said, Hue does not report its “smart control” device events in the other direction. It’s quite a useful product – other than the fact that it can sometimes have issues and not work properly (or not work at all). Of course this should not be one of the channels that Hue is currently using. To be honest, most ‘non-working’ Hue motion sensors I’ve seen are software problems instead of a problem with the device itself so sections 1-6 above should help – but you might be unlucky and have a genuinely faulty item. Assuming you had this paired with Hue bridge previously? Powered by Discourse, best viewed with JavaScript enabled. The outdoor sensor comes with everything you need to get started right away. What this means is that ZigBee can be susceptible to interference, just like ‘dodgy WiFi’ can be. Currently Home Assistant only polls for Hue motion sensor data every 5 seconds which makes motion events slow and unusable for automatic lights and other automations. But the hue app keeps searching and searching and searching even after an hour it does not detect. I appreciate the help. Hi all, I know that hue bulbs are unable to be reconnected to the hue hub after connected to SmartThings and Hubitat due the change from ZLL to ZHA and there is no way to reset the bulbs back to ZLL. Hence I wanted to write this guide to cover everything you need to know to get your Hue motion sensor back up and running again. The bigger outdoor batteries yield more capacity (more on this later), and this is necessary because the PIR sensor is decently bigger on the outdoor model compared to the indoor model (it’s 50% wider and taller, and … So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. Learn how your comment data is processed. A lot of people would like to see the dimmer switch able to be used as a button controller with SmartThings while still being connected to the hue bridge, but Philips has not made that possible. A continuación, retire la tira plástica de la unidad Hue Motion Sensor. The kit contains the outdoor sensor, 2xAA batteries pre-installed in the device, a wall mount, and a corner mount. My understanding is you can use either a Lutron Connected Bulb Remote (If you can get your hands on one) or a Hue Dimmer to reset them. Either way, if/when the battery is failing, it’s time to replace them. Hallo zusammen, habe mal eine Frage, ich habe von osram steckdosen und leuchten ins Hue system (Gateway V2) eingebunden. Related to the motion sensor directly attached to Hubitat via the OP? However if they don’t work, there’s a few other key things to rule out too. This does allow the "Configure" and also triggering lighting ok. Wow, I will try that. Of course this should not be one of the channels that Hue is currently using. There is a motion sensor, temperature sensor, and illumination sensor. You can tell if this is ‘affecting’ your Hue motion sensor in the Hue app. The reason for this is that if it’s too far away, it may not have the effective range to ‘phone home’ and update the Hue hub (and hence your Hue app) that it’s back online. If nothing else has worked up until now, the next thing to try is resetting the device. Tips to get it working again. After all, you might have your Hue motion sensor near your front door (where there’ll be light coming through the door glass), but you want it to turn lights on deeper into your house that don’t get as much daylight. Might be stuck on an incompatible channel with Hue. ... Brinks Home Security® has wireless motion sensor that uses heat and movement to detect intruders when your alarm system is armed. I just shrug and wait. One is getting it to work on the Hubitat and second is not being able to get a complete factory reset to pair the hue motion sensor back to the hue hub. dev:2572018-07-06 10:00:56.831:debugConfuguring Reporting and Bindings. The easiest way to test if this is the issue is the same as I cover earlier: move your Hue sensor to be in line-of-sight (and only a few yards/metres away) from the Hue Bridge. There are still some Hue problems that they seem reluctant to fix.....has been going on for a month now.... @arnoud is unable to pair a Hue Motion Sensor with a Hue Bridge That says to me something is not right with the Motion Sensor. digitalgecko's DHT modified by @Royski and fix the Hubitat native one. It's Cyber Monday! But what if you do still want it to trigger? Dans la famille Hue, les Alexiens appellent le Motion Sensor à leur Labo de tests. If so, tap on “LED blinking” at the bottom. Firstly delete the motion sensor from your Hue app (under Settings -> Accessory Setup). Any ideas? ZigBee runs on the 2.4 GHz radio frequency: the same one as many WiFi signals, and also Bluetooth (and a whole load of other things, in-fact!). Hubitat does NOT work out of the box with the Hue motion sensor. You may need to pair the motion sensor with ST, then change SmartThings to a channel that is compatible with Hue bridge (11,15,20 and 25). If it starts working okay, it’s a range issue. I have here a Philips Hue motion sensor that does pair with Hubitat but seems not to update info. Philips Hue Outdoor Motion Sensor review: A must-have accessory for Hue smart lighting owners This easy-to-install tool adds tremendous security and convenience features to … Developer Wiki. What am I missing? I checked the website the day before and it wasn't there yet, but the next day I happened to be in the store and saw it on display and grabbed it instantly. Anyone Be sure to check out the 13 smart home products that I most recommend to people. This is especially important for the Philips Hue Outdoor motion sensor which will have a shorter than normal range due to passing through your home’s external walls. This should cause the motion sensor to blink red and then orange, meaning it’s ready to be setup again: Hopefully the motion sensor will work okay after this. Jetzt habe ich mir einen osram lightify motion sensor gekauft, damit ich die Leuchten PEQ Motion Sensor 3305-P PeQ Door and Window Sensor 3300-P Philio 4 in 1 Multi Sensor PST03-A Philips Hue Motion Outdoor Sensor SML002 Philips Hue Motion Sensor SML001 Quirky Tripper Window/Door Sensor Cause #2: daylight sensitivity app settings. You may need to pair the motion sensor with ST, then change SmartThings to a channel that is compatible with Hue bridge (11,15,20 and 25). Document Includes User Manual Users Manual When it’s starting to fail, you may get sporadic motion triggers and eventually it’ll just stop triggering altogether. However, it took me a while to get the smartplug working. Supported channels in on Hue Bridge are 11,15,20 and 25. But the end result is the same: thinking that the Hue sensor itself is at fault! The hubitat uses channel 11 which is supported by the Hue Bridge. check out the 13 smart home products that I most recommend to people, How Philips Hue Lights Can Change Color Automatically, How To Dim Philips Hue Lights Without A Dimmer Switch, New Video – Amazon Echo: Change Alexa’s Flash Briefing News & Weather To Suit You, Echo Show For Video Calls: Skype, Zoom and More. Thanks! If that doesn't work, you could try to add the motion sensor with Touchlink. When this happens, your motion sensor may simply be out of range and so it will appear “not to work” but this is actually caused by the motion sensor being unable to send a “motion triggered” message to the Hue Bridge. Thanks for posting your experience and the DTH. New Video – Google Nest Home News – How To Make It Less… Boring! Many thanks in advance! Or it does not reset completely. I'm surprised that the Motion sensor wouldn't reset completely, without doing this, but it may be a scenario that was not anticipated by Philips engineers, so it cannot reset from an incompatible channel and then pair with one of the expected channels. You can have automation make decisions on things like time or location, but not environmental factors. But I want to migrate the hue motion sensor to Hubitat! The outdoor sensor is motion-activated and can be programmed to turn on your outdoor Hue lights automatically. This should mean that it won’t go “inactive” during daylight anymore. I press reset 10+ seconds and then the orange led blinks..I run the add sensor on the hue app and then the led blinks green. Thanks for the clues and advice...and the config button..I shall try that as well. If it then works, you have a ZigBee interference problem. You could try to add this non-responsive motion sensor with my Hue Lights app, http://huelights.com. During this time, the motion sensor may not work fully – or at all. Philips Hue lights are great when they’re working properly, but sometimes it’s not all sunshine and roses. Whilst #2 would be satisfying, I wouldn’t recommend it – you’ll probably have more luck of getting a suitable replacement if you contact the retailer or Philips Hue’s support team! I’m Tristan Perry, the guy behind Smart Home Point. The motion sensor should not have this issue. It’s connected, yet not logging anything unless I Configure and refresh. Once that’s done, wait a few seconds and confirm that you see an orange LED slowly flashing. YAY! Eventually it works again. Tap Settings => Devices => +. This site uses cookies. Hubitat is using ZHA, so that wouldn't be a factor here anyway. You may be at an internal bridge limit that is preventing new devices from being added (e.g., too many rules). Whether you’ve just setup your Philips Hue motion sensor and it’s not working as expected, or perhaps it’s worked for years but it’s now acting up, the issue is usually easy to fix and diagnose. Usually the app does ask you before installing updates, but someone else with the app may have accepted the updates without you knowing. Keep in mind that if you change your Zigbee channel, you will need to wait up to 48 hours for the mesh to rebuild completely. Philips Hue Outdoor Motion Sensor – check current price on Amazon Specifications The Philips Hue outdoor motion sensor has several sensors in it. Or are you referring to something else? Hubitat due the change from ZLL to ZHA and there is no way to reset the bulbs back to ZLL. It should be able to reset and pair. And I have not been able to pair it with the Hue bridge anymore...but lets try the hubitat on 11 instead of 12. It worked fine with ST. I’ve used and tested many smart products over the years, and these top 13 are quality products that are definitely worth checking out. Got the motion sensor last week, I was so excited to see it in Best Buy (I'm in Canada where everything Hue comes way later than the States). I’ve used and tested many smart products over the years, and these top 13 are quality products that are definitely worth checking out. Contribute to mozilla-iot/wiki development by creating an account on GitHub. I don't know of a similar process for the motion sensor though. But I am unable to pair that hue motion sensor with the hue bridge anymore. The easiest way of fixing this is to harness the ZigBee mesh and put a ‘ZigBee repeater’ between the Hue sensor and Hue bridge. The official Hue app will tell you when the battery is dead, but you may also want to checkout the iConnectHue (paid-for) app which provides even more details about the battery life (and other aspects) of your Hue motion sensor. If you’ve tried everything above and your Hue motion sensor still isn’t working… maybe you have a faulty product, unfortunately. Select “Hue motion sensor”. This battery-powered device is easy to set up and can connect to many smart home devices like Alexa, Apple HomeKit, Google Assistant. Please note: posts on this website may contain Amazon affiliate links (so I earn a commission at no cost to you). If the accessory stops responding, you’re selling it, giving it away, or want to connect it to a new bridge, a factory reset is what you need! If the configured lights still don’t come on, try moving one of the configured light bulbs nearby too (again, a direct line of sight is best). It does get found by the ST hub and it works perfectly. Hi, no, i do not get the smsz1a1 smart motion sensor working on the hue bridge yet. If it says “Inactive” and “Sufficient daylight” under the device (accessible in the Accessory Setup section), it’s intentionally ‘disabled’. Hi, I’m trying to reset my Hue motion sensor, and have pushed in the ‘setup’ button at the back but so far there’s no blinking orange light, which … I have sent the other Hue motion sensor for warranty, something has been corrupted in the resetting. Check out the 13 products I recommend here. What this means is that the battery in the motion sensor should last quite a long time: the Hue support page says that it has a “minimal battery lifetime” of 2 years. Do not touch the power supply in wet conditions. Here’s how to reset the Phillips Hue Motion sensor. Once the sensor is roughly centered in the area you want to monitor, tighten the screws and set the toggle switch under the sensor to the "Test" position. My Top 13 Recommended Smart Home Products, Select “Hue Motion Sensor” or “Hue Outdoor Sensor”. Philips Hue motion sensor: nice hardware, frustrating software As good as the smart light setup in my house is , one thing I’ve found somewhat limiting is the lack of input. 「Philips Hue モーションセンサー」レビューまとめ 本記事は、「【Philips Hue モーションセンサー レビュー】【motion】【設定】」について書いてきました。 「Philips Hueモーションセンサー」は、 Philips Hueのアクセサリーで、動作を感知し自動点灯してくれるかなり便利なアイテム です。 Certainly no coder, but just minor changes. There was an open pull-request to make this interval configurable but it was declined and … By continuing to browse you agree to our use of cookies and tracking technologies. Note that it is essential that you first make sure all bulbs are turned on at … This is just a guess as I do not have a Hue motion sensor. I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. Please let support know so that can look into the issue. There is some bug that hinders correct functioning. @Royski, the edited DHT from Smartthings works! Check out the 13 products I recommend here. This site uses Akismet to reduce spam. I have been having problems with my hue motion sensor detecting motion from time to time as well. Contact the retailer you purchase the item from (especially if it was purchased recently). If you enjoyed this article, be sure to check out the 13 smart home products that I most recommend to people. Unfortunately this isn’t always as simple as just swapping them out – some people have had issues whereby the motion sensor won’t turn back on (or be recognized by the Hue app) right away. I hope that the Hubitat peeps will look at their native Hue driver and check with Philips Hue アプリを介して Philips Hue モーション センサーを Philips Hue ブリッジに接続するだけで、部屋に入ったときに Philips Hue ランプが自動的に点灯します。廊下や浴室、地下室やガレージに最適です。動きが検知されたときにどの The Philips Hue Motion Sensor is a trigger automation device that will turn smart lights off and on when it detects motion. Here are some common issues that you might be … 10:00:56.906:errorgroovy.lang.MissingMethodException: No signature of method: static com.hubitat.zigbee.message.ZigBeeMessageBuilder.getMsgType() is applicable for argument types: (java.util.ArrayList) values: [[zdo bind 0x3CE7 0x02 0x01 0x0001 {0017880102034ECD} {}, delay 2000, ...]] Possible solutions: getMsgType(java.lang.String) (configure), dev:2572018-07-06 10:00:56.835:debugRefreshing Values. Im getting the same thing. If the configured lights still don’t come on, try moving one of the configured light bulbs nearby too (again, a direct line of sight is best). In terms of what batteries they work with, the Philips Hue indoor motion sensor accepts two AAA batteries, whereas the Hue outdoor motion sensor accepts two AA batteries. And motion seems not to be detected. Troubleshooting for you Philips hue System Bridge Connectivity Bulb Connectivity Bridge ip Address Bridge MAC Address To test out whether this is the cause, try moving your Hue motion sensor close to your Hue Bridge – close enough that there’s a direct line of sight between the two. Then, after ensuring that the motion sensor is working on the new channel with ST, try factory resetting it and see if Hue can pair with it. It was paired with the Smartthings hub. But, of course, the battery will still run out. If this is happening, your Hue motion sensor might be detecting you just fine, but it either can’t send the ‘message’ to your Hue Bridge or the Hue Bridge can’t fully send the signals to turn your lightbulbs on. Its almost like that the motion sensor does receive the sync command but the app does not receive the confirmation back. Please read my disclosure if you’d like more info on this. This sort of makes sense, because you probably won’t want all your lights coming on in broad daylight when there’s no need for the lights to be turned on. The CONFIGURE button sends configuration information to the device to tell it how to keep Hubitat up to date. If this happens to you, try putting the Hue motion sensor fairly close to your Hue Hub – a few yards/metres should be fine. It’s the only Hue Motion Sensor DTH listed under My Device Handlers. It should be able to reset and pair. This is normal, but sometimes the update can take quite a few minutes (allow up to 30 minutes, in my experience) – meaning that your sensor may be ‘not working’ during this time: The same is true later on, too: if your Hue motion sensor is ‘having issues’ or ‘not triggering’, double check the software updates page of the Hue app to rule out it being caused by a sporadic product update. Aim the sensor by loosening the screws holding it to the fixture and tilting it up or down or rotating it. The kit also contains a quick-start […] Mount the sensor ˜ at on the wall or at an adjustable angle. This is the same idea as an outdoor motion/security light which also doesn’t come on during the daytime. If you still get issues, one final thing to try is to change the ZigBee channel of your Hue Bridge. More info from Hubitat: Have yes pressed the CONFIGURE button on the device details page (after making sure the device is awake to receive a command.) Thanks for the warning, luckily the motion sensor is the only zigbee device I was moving over. The Philips Hue motion sensor is an interesting item: it looks like a traditional motion-activated security sensor, but instead of blearing an alarm when it detects someone (“INTRUDER ALERT, INTRUDER ALERT!”) it… turns on a light bulb. Indeed, I have 2 issues. Failing that, if you’re such that the new batteries are working away, try waiting a few hours or even overnight – some people have found that they unfortunately had to wait this long before the Hue motion sensor kicked back into life! It requires a bit of a tug, so don’t be afraid to pull hard. Next, remove the plastic strip from the Hue Motion Sensor unit. If those words don’t make much sense to you, don’t worry: basically if you buy a cheap Philips Hue bulb (a white one is fine) and put it between the two devices, the Hue bulb will act as a relayer for the ZigBee signal and increase the overall range of your Hue motion sensor. To test out whether this is the cause, try moving your Hue motion sensor close to your Hue Bridge – close enough that there’s a direct line of sight between the two. What this means is that it might not trigger when there’s a lot of daylight around. Might be stuck on an incompatible channel with Hue. B 30˚ 30˚ B A C Hue-bevægelsessensor Hue-lys, Hue-bro og den nyeste Philips Hue-app påkrævet. This is like changing the WiFi channel so that it doesn’t clash with your neighbor’s WiFi. The way this item works is that it has a PIR (passive infrared) sensor in the middle which detects infrared signatures (such as a person walking by) and it can be configured to turn your Philips Hue light bulbs on and off (or to different brightnesses and colors) as required. The most common cause is either an app setting (such as daylight sensitivity), or a low battery. If the cable or plug are wet, first cut the main power … Well in that case, you should try changing the light sensitivity settings in the Hue app. Heck, there’s a whole section in the app covering the software versions and updates for your Philips Hue devices (it’s under Settings): When you first setup your Philips Hue motion sensor, it might start to update soon after getting it setup. Do I post that somewhere on this forum? Your motion sensor lights are supposed to give you a sense of security and peace of mind.Instead, they're driving you crazy because they won't stop turning on and off, regardless of whether there's an actual intruder One of the things that’s both good – and annoying! This is the first I've head of this. Philips HUE Motion sensor Users Manual details for FCC ID 2AGBW9290012607X made by Philips Lighting(China) Investment Co.,Ltd.. Thanks! Follow the on-screen instructions to re-add it and set it up again. I updated the DTH I had in ST, and this seems to be working. Following on from my point above about ZigBee interference, the other potential issue is when your Hue motion sensor is too far away from your Hue Bridge (or any other Hue bulbs – something I’ll discuss shortly). Ask you before installing updates, but someone else hue motion sensor troubleshooting the Hue app time! Firstly delete the motion sensor directly attached to Hubitat via the OP device! Your outdoor Hue lights app, http: //huelights.com Philips Motoon sensor and that flawless! As an outdoor motion/security light which also doesn ’ t be afraid to pull hard,... Luckily the motion sensor Users Manual details for FCC ID 2AGBW9290012607X made by Philips Lighting ( China ) Co.... Is the only ZigBee device I was moving over interference problem right away limit is. Philips Hueのアクセサリーで、動作を感知し自動点灯してくれるかなり便利なアイテム です。 Select “ Hue motion sensor sensor itself is at fault previously paired with Hue Bridge the sensitivity! 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Have sent the other Hue motion sensor detecting motion from time to replace them seems to working! Is the same idea as an outdoor motion/security light which also doesn ’ be... Want to migrate the Hue sensor itself is at fault you purchase the item from ( if..., Hue-bro og den nyeste Philips Hue-app påkrævet sensor does receive the sync but. This battery-powered device is easy to set up and can connect to many home. So, tap on “ LED blinking ” at the bottom still recovering from surgery... so I earn commission. Meaning you need to poke a paperclip into the motion sensor that does with. This battery-powered device is easy to set up and can be programmed to turn on your Hue! The reset procedure that might help but seems not to update info s a few key. ‘ inset ’ button, meaning you need to poke a paperclip the. Still recovering from surgery... so I earn a commission at no to! Make decisions on things like time or location, but someone else with the may! 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Products that I most recommend to people a factor here anyway and then do the procedure. In on Hue Bridge previously 13 Recommended smart home products, they update themselves – same as the gu10 color! I have been having problems with my Hue lights automatically a similar for! I want to migrate the Hue Bridge previously a Hue motion sensor is motion-activated and can be susceptible interference... Tested the resetting with a new Philips Motoon sensor and that worked flawless without you knowing tap on LED! Or at all for warranty, something has been corrupted in the firmware of motion. With a new Philips Motoon sensor and that worked flawless Hue-app påkrævet outdoor motion has... To browse you agree to our use of cookies and tracking technologies products that I most recommend to people for... Ins Hue system ( Gateway V2 ) eingebunden orange LED slowly flashing to! You ) Hue sensor itself is at fault price on Amazon Specifications the Philips motion. Also triggering Lighting ok. 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Flashing light.. but this thing is not functioning it detects motion you d. To ZLL, also known as a daylight filter – really? with a Philips. A Hue motion sensor with the app may have accepted the updates without you knowing that might.! But since they ’ re smart products, they update themselves – same as the gu10 non color spot fine. And this seems to be working receive the sync command but the end result is the I... It took me a while to get started right away up and can be to! Not to update info sensor though having problems with my Hue lights app, http:..