How to Turn Off the SAP on Comcast | Techwalla. We go into settings and audio description is turned off, but it still gives an audio description of the program. Sometimes hitting D again would revert back to English. I find no such setting in the manual. This happens only on DVR recordings and only on Fox TV. It's probably a dedicated button on the remote, or you can chat with Comcast support. A newer version of your browser may be available. I can find no way of turning it off or even turning it on whether on the TV or the cable box. Second audio program (SAP), also known as secondary audio programming, provides audio tracks in languages other than the native language that was recorded in a program. Press the left arrow twice … What Is SAP and how Do I Turn It On or Off? I cannot get rid of the message. It is the cable Box that has the SAP turned on for that one channel. We can't turn it off. How to Turn Off the SAP on Comcast | Techwalla. SAP settings for Spectrum . Visio, maybe 6 years. If you use a set-top box, Digital Video Recorder (DVR), satellite receiver, or other video source, you must select other languages from the menu of these devices. The day before everything worked normally. For other TVs, you can turn it on or off from the TV menu. Just dvr. Forum discussion: Here is my issue, and I would like to know how to get this looked into and get it corrected. Select the "SAP" option (it may also be labeled "MS"). If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Keyword Suggestions. Closed captioning differs from subtitles in a major way. Press "Exit" to return to watching television. Activating the closed caption feature depends on what kind of cable box and TV you have. The first item shown in the Audio menu is "Default Audio Track" -- the primary audio signal for the broadcasts. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. TechJunkie's Smart Home Weekly. I can get to the SAP display by using the remote menu button but can't get it to turn off. Favorite Answer. If TV is hooked directly to antenna or cable and use TV remote to change channels then it would be TV settings issue as this way you use TV builtin tuner to process channels and SAP/MTS settings within TV work/ affect it. Search Domain. "Need help with SAP feature," is about XFinity-Comcast Television. See all questions & answers. Reply. Restore the Default Audio Language. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. The other way is to hit MENU on your comcast remote. Subscribe We respect your privacy. It doesn't happen during commercials. We will not spam you. I have checked the box settings and SAP is not enabled, it is set for Primary/English. Answer This Question. The transport bar and playback controls will pop up on … Open your TV Box's On-Screen Guide: XR2 Remote: Press the xfinity button. Choose Audio Setup. Just dvr. This is something new that started yesterday when I wanted to watch television. We are on Comcast/Xfinity. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. The problem is … About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician How to Turn Off Voice Guide / Narrator on Smart TV / Samsung / LG, etc 4.6 (1,190) 1-5 of 5 Answers. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. I cannot get rid of … We go into settings and audio description is turned off, but it still gives an audio description of the program. Press the "Up" and "Down" arrow buttons on your remote to select "Subtitle Language". This feature is only available on the TV if you use an antenna or cable without a set-top box. Scroll down to and highlight the "Audio" option, and then press "OK/SEL" again. Last Sunday I got tired of listening to the announcers speaking Spanish during the Super bowl and turned it off. Don't know why it is on and only on one channel. Hello, I have tried to disable the SAP multiple times by choosing the Settings and changing the secondary language to french. Thread starter Similar threads Forum Replies Date; C: Turn off … For other news regarding HOW DO I TURN OFF SAP, and XFinity - Comcast television equipment, see our recommended stories below. It says SAP press select to turn on SAP. Applicable Products and Categories of This Article, The soundbar or home theater system doesn't turn off, even if the TV is turned off. If you hear SAP when you view a program from a source device connected to the. You probably somehow put the cable box in to SAP mode. There is no other option while watching the shows or in the settings to turn DVS on or off. How to Turn Off the SAP on Comcast | Techwalla. SAP settings for U-Verse. Press the "Exit" button to return to watching television. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. That's not the problem. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? Open the Registry Editor; Navigate to Computer\HKEY_CURRENT_USER\Software\SAP\SAPLogon\Options; Edit property: SapguiNTCmdOpts ; Enter value: /SUPPORTBIT_OFF=SAP_PERSONAS; This is useful if the … How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? Step 3. We live in Ocala, Florida. how can i turn off sap on toshiba crt tv? SAP settings for Xfinity. I need to turn off the SAP function. While watching full-screen video, press the down arrow on your Xfinity remote. Visio, maybe 6 years. User rating, 4.6 out of 5 stars with 1190 reviews. To get the full experience on Sony.com, please change your settings to allow JavaScript. SAP audio bestaat meestal uit een andere taal, zoals Spaans, weerinformatie of beschrijvende Video Service voor de slechtzienden. Don't know why it is on and only on one channel. You need to turn SAP off. Advanced TV HD Receiver It looks like JavaScript is disabled in your browser. Step 1. Comcast said it unleashed another batch of updates and enhancements this summer to X1, its cloud-powered video platform, per this blog post from Peter Nush, Comcast … Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Advanced TV HD Receiver I can locate SAP in the on screen menus but there is no way that I can turn it off.I have also lost sound on some … Press the right arrow key to display the track language options. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Highlight Settings (the gear icon) and press OK on your remote. Learn some tips to get started. Select your equipment below to turn SAP on or off. “How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? Motorola … Press the down-arrow key to select the "Disable" option and press "OK/SEL" to save the setting. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. I understand, if each TV has own/ separate cable box then it is definitely cable box internal SAP/MTS settings issue for certain channels. Because my TV is connected via HD I cannot access any CC/SAP settings directly on the TV. Use the arrow keys to scroll down to and select "SAP," and then press "OK/SEL.". This is something new that started yesterday when I wanted to watch television. About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician Turn off sap on xfinity keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. Highlight "English," and then press "OK/SEL" to disable the SAP audio. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. We purchased a movie (Bombshell) a few months ago. Our site is not optimized for your current browser. Step 2. You need to turn SAP off. You … SAP stands for Secondary Audio Program. It doesn't happen during commercials. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … Some TV remote controls have an “SAP” or “MTS” button that is used to select the different languages. You can turn this feature off and on fairly easily. English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. I went to watch it on the stream app and all of the sudden video description started playing. Sign Me Up. Press the xfinity button on your remote. Setting the support bit via Windows Registry for SAP GUI. It is my theory that the [SAP] track is embedded in something else possibly Dolby Digital or something and the Roku TV realizes it’s there and plays it. The transport bar will pop up on the lower third of the screen. One way is to hit the SAP button on your tv... but it may not work. The day before everything worked normally. Learn how to enable video description via Second Audio Programming (SAP) for Xfinity TV. How to Turn Off the SAP on Comcast. We are currently watching Hells … Turning Off Spanish on Comcast There are a variety of ways your content may suddenly be geared toward a Spanish-speaking audience, and each of those ways has its own unique fix. SAP Screen Personas is now turned off for your user when connecting through SAPGUI for Windows on that single workstation. How to turn on the MHL feature on the TV. Choose Setup. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired. Choose Main Menu. We live in Ocala, Florida. There's a term for this - I think it's called something like Descriptive Audio Service. Press "OK/SEL" to enter the Setup menu. Select your equipment below to turn SAP on or off. The only choices for language we have are Dolby Digital-English and Dolby Digital-Spanish. How to Turn Off het SAP op Comcast Comcast biedt SAP of secundaire Audio programmeren, als een optionele audio track selecteren televisieprogramma's. Post reply Preview. To change it go into your language settings and turn off SAP and make sure the program language is either English or as transmitted. Answer Save. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. It is the cable Box that has the SAP turned on for that one channel. Voor First of all, I have checked to make sure that my language is set to English. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. However if a TV show doesn't use SAP, you'll just get silence. Comcast tech said we should have a setting on the rcvr to turn off SAP (or MTS). Sony news in your inbox. It is odd because it only happens on the TNT channel, and after spending an hour and a half on the phone with Comcast they have no idea what to do. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. Alan. I tried to turning it off and the menu for the movie says that video description is not avialable. It's meant for blind or nearly-blind people. Suggest a Correction. Comcast provides SAP, or Secondary Audio Programming, as an optional audio track for select television programs. I had never turned either On on the TV itself. We are currently watching Hells … If you use closed captioning and want to know how to turn it on or off on the Xfinity range of devices, this tutorial is for you. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. LG - 28" Class - LED - 720p - HDTV. If it is not, select the menu option … Change the setting from "On" to "Off". If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. How do I turn off SAP? SAP settings for U-Verse. The xfinity button is the rectangular button in the fifth row down on the remote. Lv 7. You can get to Audio … I've tried other setting changes, no luck. Consult the instruction … 0 0? SAP settings for Xfinity. Recently we have experienced this issue on Fox (Channel 1013). However if a TV show doesn't use SAP, you'll just get silence. While watching full-screen video, press the down arrow on your Xfinity remote. No matter what we pick we can't turn the DVS off. As of this moment, Channel 4 on my lineup (TNT) is in Spanish. When we had our legacy boxes if you hit the D button it would turn it to Spanish. How do I turn off SAP? How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. How to turn off sap on xfinity. Relevance. "Need help with SAP feature," is about XFinity-Comcast Television. Bing; Yahoo; Google; Amazone ; Wiki; How to turn off sap on xfinity remote. All Mobile, Tablets & Smart Devices products. Manuals are posted on your model support page. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. This is just a theory. This tv is in my bedroom and the voice is much louder than the volume of the tv setting.” Asked by carolrey 3 years ago. . Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. You should be able to set it back to stereo (or main if it's a small mono set) in the audio menu. When pressing the option * 4 times it turns on the the audio guide. We don't have problems with any other stations. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … Un-selecting the SAP channel should eliminate … Be among the first to get the latest It says SAP press select to turn on SAP. Turn SAP On While Watching a Show. Recently we have experienced this issue on Fox (Channel 1013). Xfinity For full functionality of this site it is necessary to enable JavaScript. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. Need to turn off SAP, xfinity. Need to turn off SAP, xfinity. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. While trying to watch Ash v. Evil Dead, I found all my Starz episodes and movies were dubbed in Spanish. I have powered off the HD DVR box, left if off for 1+ minute and powered it back up, no change. The available options are "English" and "Spanish." The best of what Sony has to offer on iOS or Android. Share this story. Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. Unfortunately that does not work for my roku. Search Email. Subscribe We respect your privacy. To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. What exactly is occuring with that one problem channel? Name. One is "Default Audio Track" you can choose English, Spanish, French, or Portugese. We have the Roamio HD (the cheapest model). It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. 7 years ago. This question, "HOW DO I TURN OFF SAP," is about XFinity-Comcast TV television equipment. If your Comcast channels switched to Spanish, for instance, you'll perform a different set of actions than if you're suddenly seeing your Comcast menu in Spanish. I think it uses the SAP, so you need to turn that off, either through the cable box or the TV itself; somehow, it got turned on by mistake. I have already tried the settings, audio, and turned off what I could find but it … SAP settings for Spectrum ... — Drugmakers including Abbvie Inc and Bristol Myers Squibb … Press "Menu" on the remote control, and then use the arrow keys to navigate to and highlight the "Setup" menu option. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. What exactly is occuring with that one problem channel? There will be a few choices here. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. Make sure the closed captioning is turned on within the menu. Normally just pressing the button repeatedly will cycle through the sound modes. Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? I still have the SAP narration that is annoying I realize its for the blind but there should be some way to turn this feature off. It's probably a dedicated button on the remote, … Also, which remote are you trying to use to turn off the SAP- the TV remote, or the Cable Box remote? For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. You may have accidenetly turned on SAP in Spanish. For other TVs, you can turn it on or off from the TV menu. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. Generally, the SAP setting is in the Settings menu under. 2 Answers . 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