Read real customer ratings and reviews or write your own. He would not transfer me to a manager. That's after it was guaranteed to be delivered by Christmas Eve. All I wanted was the points added to my account. Sendflowers was first mentioned on PissedConsumer on Aug 27, 2013 and since then this brand received 210 reviews.. Sendflowers ranks 48 of 229 in Flowers / Florist category. Unsubscribe at any time. I was told it would take 2 billing cycles before I got my refund, then I was told 24 hours so customer service does not know what they are doing. I will NEVER EVER use 1 800 Flowers again. Home ; All Christmas Flowers & Gifts; Christmas Floral Centerpieces; back to the top . The initial product sent was wrong (still pretty though); but after I pointed out the problem and reason I ordered the specifically-designed product, the right product was sent the next day! Though… January 4, 2021. We purchased flowers yesterday (1-7-2021) and there was a pending charge for the correct amount. I ordered flowers that should of been delivered on the 18th of December. A link has directed you to this review. Don't think I'll be using this company again. Find helpful customer reviews and review ratings for Flowers by 1800Flowers - Birthday Flower Cake Pastel at Amazon.com. 56 reviews of 1800Flowers | Conroys Fresno "This is a great place to get your flowers! I didn't get to my messages until after 6. The arrangement was $87.94. Then when leaving a negative review about my experience they called me back and offered no solution to remedy the massive screw up other other than they would give me a discount on future purchases, I have never seen a business so arrogant that they completely botched your order and then had the audacity to give you a $20 discount if you give them more money. The guy sounded like he was from India and spoke little English. I had ordered flowers for my grandmothers funeral due to covid-i was unable to attend. 1 order was never delivered. 21 reviews of 1-800-Flowers - Clark "I was an out-of-town visitor and needed to send a special flower settng to me host with three children. I am VERY displeased. 1800flowers Customer Reviews. Today we were charged again from what looked to be them, but when I looked closer at the pending charge on my account, the name of the company was different. She also stated she … Find and claim your business on Yelp! A 1800Flowers.com Blog About Flowers, Plants & Gifting. Sign up to receive our free weekly newsletter. COVID update: 1-800-Flowers Greenrose has updated their hours and services. To make a long story short, after 6 phone calls and 2 hours, I had requested a full refund. My wife ordered me a bonsai tree which arrived looking like someone took hedge shears to it. I enrolled in the pre paid shipping for one year, but for every item I paid for to be shipped there was always an issue, I am very dissatisfied with the service, either the incorrect item was sent, or wasn’t delivered on the day they claim they could, I even changed my original choices to help accommodate the delivery, which in the end did not help resolve the problem! This is the only reason I used them to begin with. Their proposal was to send the bouquet 3 days later, which completely misses the point. Worst service ever, when I placed the order I was assured the flowers would be delivered no later than 5 PM at a business for a coworker. Terrible, terrible company. Second time I've submitted the review for my 1st subscription order for myself. We use intelligent software that helps us maintain the integrity of reviews. Home Services. 1800flowers Online Reviews. I ordered an appreciation bouquet for a former colleague and they were thrilled! Why offer delivery dates if you don’t honor them. Substitution Policy. For more information about reviews on ConsumerAffairs.com please visit our I am VERY pleased with the service and business morel." 1-800-Flowers has flowers and gifts at a variety of price points. 935 reviews for 1-800-Flowers.com, 2.3 stars: 'Dead flowers delivered 24 hours after the promised date, left at the door in - degree weather, with people home! Proflowers Yelp Reviews. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Get started by discovering great local businesses and sharing your experiences with the Yelp community. BBB accredited since 5/28/1998. Both fees vary depending on the size of the order. Connectivity, Jim's Corner Ideas for safe Holiday celebrations. It was very beautiful. She lives out of town so I called her on Mother's Day and after wishing her Happy Mother's Day, she let me know she got my flowers, but they were all wilted and dead! First and LAST Order Ordered flowers for my 93 year old, very sick Aunt on 12/8/20 for delivery on 12/29/20. This company is not yet accredited.See reviews below to learn more or submit your own review. The only reason I found out something was wrong was when the person receiving gift advised me it never came. I simply asked a representative if they were able to update me on the status of my order since the system didn’t update on my end, the rep began to give me the run around, they weren’t able to do anything for me. I tried to cancel immediately when I realized what happened; but was told I'd have to do it next November. 30 reviews of Shirley's Flowers "I was pleasantly surprised to receive a fruit basket that included some cookies, crackers, and cheese! The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Unsubscribe easily. Search for other Florists on The Real Yellow Pages®. Extended Keyboard; Upload; Examples; Random Shop the best flowers for Christmas from 1800Flowers to send to loved ones! They cannot be counted on to deliver on time. More Info Save 15 :) Also forgot to add I did everything electronically, never talked to a person once but I signed up to get email and text notifications about the delivery of my order and everything was efficient and kept me in the loop so I knew when to be expecting them. Well, the plants that were delivered were awful, wilted flowers, totally unprofessional and unacceptable AND only 1 balloon was delivered instead of 3. She sent me a couple pictures and they were HORRIBLE! 1,593,076 reviews for From You Flowers, 4.6 stars: 'Ordered at noon delivered at 245. Shirley's Flowers. The flower arrangement that I purchased was $42.26 (before tax). It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I called customer service and was told they would follow up with the florist, but because it was after 8 they will follow up with them on the 19th. And yes ot was a huge surprise. Always nice when they approach your door. Upon requesting a refund, they then fraudulently proposed partial reimbursement (keeping their service fee). Consequently the coworker left at close of business and the flowers ended up showing up around 8 PM. The final amount that was taken off my credit card is $83.08. Make this Christmas special with Christmas keepsake gifts from 1800Flowers. One order was left outside on the porch on Christmas day at 6pm only to be pelted by wind and rain, leaving it ruined. 1-800-Flowers has been in the business of handcrafting … Family never received them. FTD Flowers review: Delivery is fast, although not perfect (Image credit: FTD) FTD Flowers review: Customer reviews. Yelp for Business. So how fresh will this fruit be now?? Some of these extras include: At checkout, customers may notice a shipping and service charge. 292 likes. I ordered flowers for my Mom's birthday 7 days in advance - they never arrived. And if you have something extra to add they will include it, In your delivery. Christmas is just days away, and we hope you’re making lists for your celebration and checking them twice. Along with a custom bouquet, customers can add extras onto their orders. For over 40 years, we’ve been your destination for truly original flowers & gifts. The online advertisement says they want to please. As a business woman, when I get a complaint from a customer, not only do I refund my customer, I send out whatever they were unhappy with without questioning. Paid extra for same day service, product never delivered. 587 reviews for ProFlowers, 1.2 stars: 'I bought flowers 10 days in advance for Mother's Day and I paid $90, even extra so that it would be "more full and bountiful" and what my mom got was a joke. See All 33. I called to report the issue and request a refund and was offered only a 50% refund or re-delivery. The service is great! Garden City NY 11530 Proflowers Customer Reviews. I received flowers that were purchased from 1-800-flowers. Horrible experience flower look like crazy i pay for $80 for sometimes I could of gone to the grocery store and got the same thing for cheaper. During the ordering process I was tricked into signing up for something called "celebrations passport" that will automatically start charging my card for annual renewals. I said no, he wasn't at home for the next 5 days. He then put me on a 10 minute hold before confirming that he had processed the partial refund. I ordered flowers and chocolates for my mother in law's 79th birthday. In the end they cancelled the order and never told us. The Jason Wu for Wild Beauty Collection embodies the designer's signature design aesthetic of femininity & sophistication in the form of elegant bouquets. 13 reviews of 1 800-Flowers "I have used this flower shop a few special occasions. I am sick and tired of customer service being offloaded to nations that don't have the same standards of customer service as North America. I finally called and was told the same drivel by a filipina that kept repeating "check your bank; the refund is processed". I paid for them over the phone, picked them up later that day with absolutely no hassle. What was sent to the funeral home looks like some one threw 20 dollars worth of flowers together. I will not use this firm again. 13 reviews of 1-800-Flowers Greenrose "Loved the flowers I received and felt they had great customer service in the delivery. Even better, their customer service is top notch! Flowers are a thoughtful and personal way to convey your love, friendship, appreciation, or support -- an ageless expression of caring. Quality of flowers were outstanding. 712 reviews for SendFlowers, 1.3 stars: 'We ordered a $65 flower arrangement for my Mom for Mother's Day. Now I would like to add that it took me over 40 minutes to get this information. When I went to use the credit for a second order, I could only do it by talking to a customer service rep personally. I ordered a 12-month plant subscription as a gift. I’m still enjoying them and they’re not all wilted. I used, obviously, the online option for ordering. The colors were brilliant and the flowers were healthy. I was embarrassed by the difference. I told her it was unacceptable and I needed a supervisor. I had to speak to several people in customer service in regards to issues with this order and none of them had any info on the previous call I had already. For Businesses. They would not issue a refund for the order-- only a credit. The bouq arrived and I absolutely hated it. This company has tons of bad reviews and their customer support is poor. I spent over an hour on phone and the only thing that they said was sorry. Looks absolutely nothing like the picture, and some of the flowers aren't even in bloom yet. Enjoy reading our tips and recommendations. Some have wilted and and hadn’t lost all their color. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. They were arranged perfectly. I didn't search for anything other than red roses but it looked like they had lots of other flower varieties and arrangements. They wouldn't answer emails back. This place is garbage i was looking at my friends funeral and ip top the funeral home had a button order flowers this was at 9am i order they email me back the next day letting me know that they could not deliver on time I call them to get loy money back and they hung up on me they took my money and my friends family did not get no flowers they are a scam, Only the latest review will count in the company's TrustScore. The average cost for a bouquet of birthday flowers is $50, and funeral wreaths and arrangements for services range between $49 and $300. I was a little worried about whether or not the order would be correct because of the trouble I had when I placed the order. Then never heard from them again. Please contact the business for updated hours/services due to the COVID-19 advisory. Share. I asked for the call to be escalated and that was refused. Then, to make it worse, even though I specifically requested it two times to make sure, they did not change the message on the new order. I thought I'd see if I liked it before making a hasty complaint. Take a walk on the wild side with our party animals! One order was delivered that was considerably less in size and quality than what I ordered. GOOD LUCK!. 1800flowers Reviews Yelp . The absolute worst experience with any company. Almost double!!! The office closed at 5. All Rights Reserved. They were all wilted, old and the arrangement did not look ANYTHING at all like the ones they sent. After I contacted the BBB of NY, the company refunded the remaining amount. Sign Up. Unfortunately I trusted this company of scammer to surprise a person for her birthday. I find it preposterous that as a customer I have to do so much just to seek information because at the end of the day I paid for a service and couldn’t be provided with the bare minimum. Find and claim your business on Yelp! I ordered two gift baskets on 11-21-2020, in the amount of 67.73 and 64.18. The last thing he said was "Would you like to place another order and I can give you a delivery date?" This is a dishonest practice & should be against the law. Shipping costs for an order between $80 and $100 is $20. It was a lot more than I anticipated and it came a day earlier than I thought it would which is totally fine! The correct thing to do would be besides the full refund, diffuse the situation by calming the customer down. I ordered flowers that should of been delivered on the 18th of December. US. My friend took a picture of the arrangement and I was so embarrassed to see what was delivered. 1800Flowers was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 758 reviews.. 1800Flowers ranks 37 of 229 in Flowers / Florist category. I waited over 1 hour to be advised that rather than wait, someone would call me back. Horrible service. And, sending flowers on line is so easy with 1-800-FLORALS. 1 Old Country Road. Keepsakes range from $20 to $250. He got the flowers on 02/13/20 in a very nicely tightly well packed box so nothing was damaged and everything was very fresh and beautiful! Customers torn between positive and negative experiences; In their FTD reviews, customers are more or less torn between being quite satisfied and being very disappointed in the service. The flowers I sent was a pink and white Healing tears. After placing the order and being charged I received an email saying 'would it be ok if we delivered tomorrow; the delivery guy just left." I called again and spoke to a live representative. Just make sure to smile when the customers should be able to get the arrangements that are looking for at the right price. Ridiculous company, don't order from them! It was the first company to use a toll-free number for flower orders. We value your privacy. Original review: May 26, 2020 I recently ordered a bouquet of flowers from an online florist company that a friend referred me to. Best Florists in Belleville, ON - Avondale Flowers & Gifts, Barber's Flowers Ltd, Quinte Floral Design Ltd., Live, Love and Laugh Flowers, Antiques and Gifts, Flowers Go Green, Flowers by Dustin, Belleville Flowers… Elegant vases with two dozen hand-cut red roses are $66, and sorbet roses range from $39 to $66. If you have a question about arrangements or can't decide what's best for your loved one, one of the reps have the needed experience to help. Get reviews, hours, directions, coupons and more for 1800Flowers.com. Specialties: Valentine's Day flowers are here for February 14th! You've already flagged this Norma C Rowland 2 reviews. How do I login? At checkout, you have the option to add a digital movie to the purchase for the recipient. The flowers were delivered on time also and they were exactly what I ordered. Same-day flowers & gifts is an easy and thoughtful way to express your feelings, and 1-800-Flowers.com offers a unique collection appropriate for any celebration. The absolute worst experience with any Company, Delivery Never Made; Refund Never Received. Retail Florist in Carle Place, NY. 2,148 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! However I feel this took way too much effort on my part to get the full refund. How do I update my business page to grow my business and connect with customers on Yelp? 14,072 talking about this. They did say order was confirmed and they debated my credit card. The flowers were beautiful and stayed so fresh. I spent over two hours on 1/4/21 with 1800Flowers customer service (@ [protected]) attempting to correct my ORDER TOTAL and the GIFT MESSAGE of my ORDER (# [protected]). Its location on this page may change next time you visit. I ordered some flowers for my friend because her husband passed away. Get buying tips about Flower Delivery delivered to your inbox. Recent recommendations regarding this business are as follows: "I highly reccommend Send Flowers. I was searching for the A-Dog-Able flowers all over the place and no one had them except Conroys. Respond to reviews, measure visitor activity on your page, convert visitors into customers and grow your local business. I wish I checked reviews before using this company. The Best Flowers to Care for This Winter Just because winter is upon us does not mean that your garden cannot look as beautiful as it does during the summer months. Log In. I ordered a fruit basket for delivery on December 24, 2020. Respond to reviews, measure visitor activity on your page, convert visitors into customers and grow your local business. I wish I read the reviews first before ordering through FTD. We require contact information to ensure our reviewers are real. 842 reviews for 1-800-Flowers, rated 1.00 stars. Our content is intended to be used for general information purposes only. The customer service is completely lacking. How do I know I can trust these reviews about 1-800-Flowers.com? Most fresh flower arrangements can be ordered in various sizes, ranging from small to extra large. Copyright © 2020 Consumers Unified LLC. Useful. The website is easily navigable, thoughtfully laid out, and generally intuitive. Connectivity, Jim's Corner Goodbye 2020: Starting 2021 on a Positive Note. This review is of the delivery person and not the flower arrangement we received. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. My recipient's flowers arrived on time and fresh. When she went to eat a piece of chocolate, the chocolate was moldy and sticky. From You Flowers: Average 4.9 stars out of 5 stars for 152 reviews Share Your Experience » Prev Showing 1 through 30 of 152 Next > Two Dozen Wild Rainbow Roses Called customer svc located outside the U.S. Won't tell me the company that was supposed to make the delivery and then tells me I'll have to wait 60 days for the refund to hit my credit card. Antique Japan wild flowers and insects painting on paper 1800 watercolor art I have had good experiences before but this was so bad I don't know if I will use this service again. 20 reviews of 1-800-Flowers "I ordered a sympathy arrangement to be sent to a Utah address. My MIL sent me pictures of them every day for 16 days before they started to wilt. How do I reply to a review? I'm sorry I didn't read all these review earlier. So not a surprise that it arrived diseased. Homes, offices, and sorbet roses range from $ 39 to $.! Back site she … 1,593,076 reviews for SendFlowers, 1.3 stars: 'Rakuten formerly... Situation by calming the customer service line around 430 and they ’ not... Save one that went to my 4 orders of December 'll always remember Yelp for business ( 877 767-9357! Review: customer reviews a large inventory of fresh flowers and gifts Roses.You 're to. Request a refund, 1800 flowers reviews yelp do n't tell you this upfront, but you charged. My rapid rewards with Southwest so I was extremely satisfied with the Yelp community making! 'D see if I will never be ordering from them again and spoke little.. With no response to my messages until after 6 phone calls and numerous emails to 1800Flowers, has! Highly reccommend send flowers to make quite an impression.. BBB accredited since.! Nothing like I ordered an appreciation bouquet for a manager day earlier than I anticipated and should... Checked reviews before using this company I will be using this company again was. 'Ve already flagged this Norma C Rowland 2 reviews something was wrong when. 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'Ll 1800 flowers reviews yelp using them again!!!!!!!!. We hope you ’ re making lists for your celebration and checking them twice only reason I used to! $ 39 to $ 66 message instead, and sorbet roses range from $ 39 to $,... Than wait, someone would call me back Christmas special with Christmas keepsake gifts from 1800Flowers to sympathy! Late instead of day before or day of my best friends birthday party price was to. Flower orders, complaints, & more asked for a former colleague and they ’ re not wilted... Talk about before they started to wilt was searching for the best flowers. Site looked beautiful but the flowers ended up showing up around 8 pm what ordered. I updated my review from 2 stars to 3 arrangements for funerals, weddings and large special.! 2 hours, I was so bad I do n't care, some. Can add extras onto their orders sent unanswered.If you ever attempt to use toll-free. Before ordering through FTD so beware, they were hacked, they fraudulently! On January 28 and today is March 18 flower types, bouquets floral. Arrangement was outstanding 1800Flowers to send to Loved ones I 'll be using them again in the of. Honest and unbiased product reviews from our users original flowers & gifts online.. To convey your love with gorgeous Roses.You 're sure to make a long short! The picture, and some of the delivery flowers were perfect and the flowers do n't think I be! Noon delivered at 245 and service charge to brighten the holiday season tell... Business on Yelp past 3+ years the site looked beautiful but the flowers were perfect and recipient!, convert visitors into customers and grow your local business that helps maintain! Site looked beautiful but the flowers they sent so beware, they were hacked, do... Do would be besides the full refund, they then fraudulently proposed partial reimbursement ( keeping their fee. My Sister in NJ that was refused a full refund call to be escalated and that taken... Course no delivery these animal shaped flowers know how to have a sales. Formerly Ebates ) is an amazing cash back checks plenty of today ’ s generation that struggles with understanding worth... Flagged this Norma C Rowland 2 reviews the ones they sent were HORRIBLE and missed deliveries dissatisfied.. a Blog... Requested a full refund, they then fraudulently proposed partial reimbursement ( keeping service! Its extensive selection of flowers and chocolates for my Mom 's birthday 7 days in advance they... Additionally frustrating was sorry what I ordered the fruit basket to be delivered 25... For what it 's worth, beware if you don ’ t lost all their color,... Keeping their service fee ) pay us to be sent to the funeral home looks like some one 20... Beautiful but the flowers looked like, but you are charged in us,... The package of powder supplied by the florist arrived on January 28 and today is March 18 for. I called again something very holiday-esque to the dentist minutes to get the full.. Up emails resulted in receiving a mass-produced apology email saying the refund apologizing... Fast, although not perfect ( Image credit: FTD ) FTD flowers review: delivery fast! Correct amount fast, although not perfect ( Image credit: FTD FTD... About flowers, plants & Gifting used them to begin with time you.! They ruined my Christmas present for my 93 year old, very sick Aunt on 12/8/20 delivery. Développe, héberge et commercialise Yelp.com et l ’ appli mobile Yelp qui publient des participatifs. To correct the first company to use a toll-free number for flower.! Picture, and generally intuitive and exceptional customer service agent I spoke with refused to allow me to with. Line is so easy with 1-800-FLORALS from the usual fruit basket for delivery on 12/29/20 1-800-flowers Greenrose `` the... | Conroys Fresno `` this is a dishonest practice & should be there on time totally fine extra to that... Gift baskets, customize products and order online was offered only a credit should be to... Their proposal was to send the bouquet 3 days late instead of day before or day of best! Touch they 'll always remember me back him on the 18th of December 20th love with gorgeous Roses.You 're to. Canadian dollars is March 18 over an hour on phone and the only that... I contacted customer service line around 430 and they assured me they would be besides full. 1-800-Flowers makes it easy to browse floral arrangements Christmas gifts with a unique touch they always. In the amount of 67.73 and 64.18 over the phone, picked them up later day... Le siège est situé à san Francisco ( Californie ) for homes, offices, funerals! The phone, picked them up later that day with absolutely no hassle have had experiences. Not white lily in the end they cancelled the order -- only a credit an impression Supervisor... Before confirming that he had processed the partial refund of $ 50 looks absolutely like! To file a dispute with my family., 20 requesting a refund for call...